Fathers & Sons Kia of West Springfield

Frank and the rest of the Father and Sons team were very helpful and welcoming. Frank has a great knowledge about Volkswagens and was able to answer all my questions. The dealership had a calm atmoshere and helpful and welcoming. Frank has a great knowledge about Volkswagens and was able to answer all my questions. The dealership had a calm atmoshere and I didn't feel pressured into buying a car. I was very comfortable with the price of the car and they gave us a good amount for our trade in. The sales process was quick and easy, they had all the paperwork ready for us and we were driving home in our new car in no time at all. More

After dealing with 4 other local car dealerships in the area, it was suggested by a Car Dealer friend of mine, to test drive a new Kia Forte. I went right down to Fathers & Sons and met Joe Foley. Joe was area, it was suggested by a Car Dealer friend of mine, to test drive a new Kia Forte. I went right down to Fathers & Sons and met Joe Foley. Joe was respectful, easy to deal with, and without any of the typical "sales pitch". I test drove the Forte and loved it. Joe was able to evaluate my trade-in while I was test driving the new car which helped the process a lot. The next morning Joe called with the numbers and I was sold! The entire process was so easy and painless - nothing like the other car dealerships I went to. On top of all this, I was dealing with an unexpected family emergency, and needed to get my new Kia as soon as it arrived at Fathers & Sons, so I could immediately leave for my family's in Pennsylvania. Once again, Joe came through, by getting the car detailed asap, and arranged for me to get the car that day. Without exaggeration, I would say with confidence that I will be turning this Kia end at the end of my lease, and definitely leasing another new Kia. My Partner Karla will either be buying my lease at the end of it, or she will be buying a different Kia from Father's & Sons. Either way - we will both be driving new Kias from Joe at Father's & Sons! I can't say enough about Joe Foley, Gary in Financing and my experience with Father's & Sons....not to mention my new Kia Forte! Janel P. Jorda Northampton, MA More

I was very pleased with my experience at Kia of West Springfield and as soon as you have the Kia Soul Available with all wheel drive we'll be trading in for one. Springfield and as soon as you have the Kia Soul Available with all wheel drive we'll be trading in for one. More

I just bought my third car from Fathers and Sons VW. Dave, Ryan and the rest of the crew were and have always been excellent. Not only did I get the best deal without any of the haggling and run around Dave, Ryan and the rest of the crew were and have always been excellent. Not only did I get the best deal without any of the haggling and run around the service and rapport with the staff was second to none. I would recommend Fathers and Sons VW to anyone in the market for a new car - you won't be disappointed! More

My experience with Tom and the dealership was great! All my questions and concerns were addressed promptly. I did not feel pressured into buying anything and felt like I was the person "in control" of the s my questions and concerns were addressed promptly. I did not feel pressured into buying anything and felt like I was the person "in control" of the situation. I feel I received a "good" price for the car(I would only give "great" if the price was under dealer invoice by 10% or more), but I feel my trade was worth more. More

Mr. Smith is the best car salesmen i have seen in my 30 plus yrs of car buyning experinced. Very experience and very helpful. I would recomend him to anyone, including my family. I got the car that i wante plus yrs of car buyning experinced. Very experience and very helpful. I would recomend him to anyone, including my family. I got the car that i wanted with 0 miles and challenge credit, no were else can you do that. More

Joe was great to work with. I will look forward to recommending him to my friends! He took the time to explain all of the Kia options and suggested that the Soul would be best for my needs, he was ri recommending him to my friends! He took the time to explain all of the Kia options and suggested that the Soul would be best for my needs, he was right. Upon delivery, he went over the car and saved me additional money by having me take advantage of a rebate offered through a Kia loan program. It was a very good idea. More

My husband and I went the Kia lot looking to test drive a used Sedona. The salesman was very friendly and personable without being "cheesy." He found us a car we wanted to try out and stepped back while we used Sedona. The salesman was very friendly and personable without being "cheesy." He found us a car we wanted to try out and stepped back while we checked it out for ourselves. I really appreciated how he kept his own comments and observations about the car to a minimum so that we could really form our own opinion of it. When I balked at some features I didn't like, he didn't try to dissuade me of my own opinion. He simply said, "Well, you want to get the right car for you." There was absolutely no pressure or shifty sales tactics. Big relief for us dealership newbies! They also took out beat-up Subaru as a trade-in, for a fair price. So easy. More

The sales team were very responsive and helpful and worked hard to close the deal while meeting our preferences for the model and specifications. They were persistent in resolving a difficult acquisiti worked hard to close the deal while meeting our preferences for the model and specifications. They were persistent in resolving a difficult acquisition of a specific Sportage model and color and loaded features. The car was obtained from another dealer and shipped up and was in excellent condition and preparation when we picked it up. The paperwork went smoothly and the financing met our needs and went smoothly. A good team effort from the sales team involved. We would recommend to others and return. More

Joe was great to work with. He answered all of our questions and matched us with the right car. In one visit we decided on what we wanted and started to the process to buy it. He didn't haggle us lik questions and matched us with the right car. In one visit we decided on what we wanted and started to the process to buy it. He didn't haggle us like most salesmen and gave us plenty of time to make our decisions. Great experience! More