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Faulkner BMW

Lancaster, PA

4.9
171 Reviews

1530 Manheim Pike

Lancaster, PA

17601

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Showing 171 reviews

August 19, 2025

The impeccable service I consistently receive by the service department is why I drive an hour to that dealership for car maintenance. I would not consider another BMW dealership. More

by trcolejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oakes
August 18, 2025

Great customer service, welcoming environment. Excellent price. Did not try to upsell but spoke in good detail regrading additional options. More

by cp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Howry
August 12, 2025

I already answered this. The survey is faulty. The survey lost what I wrote. The survey is not functioning properly. More

by jmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse-Service
August 05, 2025

Great customer care from sales to finance to service team. Overall fantastic service. Great experience. More

by John Lippman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Jenkins & Donovan Green, Greg Schaub
June 05, 2025

Excellent service and great communication. Chris and Chance are awesome, kept me updated re work being performed and timeframe. Comfortable waiting area, too. More

by Tbbowser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oakes
May 22, 2025

Faulkner BMW sells good quality cars at affordable pricing. The cars for sale are detailed professionally.. More

by Flemingdk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Hoxworth
May 18, 2025

Amazing customer service, everyone goes above and beyond Seamless process from when you drop your car off to when you drive off the lot. Dealership is immaculate More

by jep1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
May 16, 2025

I am Satisfied with the service provided by this facility, they have outstanding customer support. The technician sends a video to update you on the condition and status of the vehicle More

by Sandracfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schaub
April 30, 2025

My experience can be summed up simply: the excellence of my salesman Johnathan Hoxworth-superb!! More

by Pes1947
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Hoxworth
April 27, 2025

Provides good service, friendly staff, appreciate the coffee and water available to customers. Clean dealership More

by Rbp71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Howry
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