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Faulkner BMW

Lancaster, PA

4.8
200 Reviews

1530 Manheim Pike

Lancaster, PA

17601

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Showing 200 reviews

December 19, 2025

I liked the way Donovan at service treated me and kept in touch. So far everything is working More

by masimcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan at service
December 16, 2025

Everyone and everything in service was perfect! My highest ranking! I am a multi year customer More

by banners-digital.03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unlnown
November 13, 2025

Service manager and mechanic went above and beyond, were very thorough and helpful with my concerns. More

by gvonmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan, Mike
November 12, 2025

My experience has been consistent over the last 10 years with Faulkner BMW. In particular, my service advisor, Jesse being along time team member with a great memory and a good bedside manner, makes the exp More

by scott.kuhn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jesse in Service
November 12, 2025

I will never have my x5 serviced at Faulkner BMW. Tried to sell me on a part that it did not need. Took it to another certified BMW mechanic to verify. More

by Jay.reynolds104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Skidmore
November 07, 2025

I bought a used car sight unseen from Faulkner BMW and relied on my gut regarding the trustworthiness of Johnathan Hoxworth, the salesman. The car was trucked from Pennsylvania to South Florida and.turne More

by chipbertelle
Recommend Dealer
Yes
Employees Worked With
I only dealt with Jonathon Hawksworth, who is tariff, Nick Skidmore
November 06, 2025

The team there is excellent. Stephanie Dull has been a trusted guide for all service needs. And Kyle Banner helped me find my current X3, and checked in with me when I was last More

by pcmohr555
Recommend Dealer
Yes
Employees Worked With
Stephanie Dull - 5 stars
November 05, 2025

You get first class service and brand new loaner vehicles. They make the whole process easy and enjoyable. More

by Jwelsh0511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
October 31, 2025

Excellent service. Jesse does an excellent job of knowing what needs to be done. The showroom is very nice More

by Jgisslin1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Jones
October 29, 2025

Consistently excellent service and professional staff. They service both of our BMW’s, and we have no complaints. Scheduling service is easy. The team provides frequent updates on the service, and over More

by Lourdescho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steph Dull 5 stars!
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