Faulkner BMW
Lancaster, PA
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Faulkner BMW always provides great customer service and support for my service appointments. From the time I enter until I leave I’m taken well care of. I would recommend Faulkner BMW!!! support for my service appointments. From the time I enter until I leave I’m taken well care of. I would recommend Faulkner BMW!!! More
Everyone at Faulkner always provides great service. Steph and Jesse are awesome with coordinating appointments and having drivers/loaner car available when needed. Nick is an awesome tech who frequen Steph and Jesse are awesome with coordinating appointments and having drivers/loaner car available when needed. Nick is an awesome tech who frequently works on my car and provides detailed video analysis which I really appreciate. Also their loaner drivers are always courteous and professional, I never worry when I turn my car over to them for service. All I all I really appreciate everyone there and know my car is in good hands with them. More
Stephanie, my service manager, did a great job in communicating the service that I needed. The mechanic performed the work flawlessly. I’ll plan on keeping the X5 so I put a little extra money int communicating the service that I needed. The mechanic performed the work flawlessly. I’ll plan on keeping the X5 so I put a little extra money into. Things are not cheap anymore but if you plan on keeping your vehicle. It’s well worth it. More
I will never have my x5 serviced at Faulkner BMW. Tried to sell me on a part that it did not need. Took it to another certified BMW mechanic to verify. Tried to sell me on a part that it did not need. Took it to another certified BMW mechanic to verify. More

