Faulkner BMW

I always get exemplary service at Faulkner BMW. Since 2014 I drive additional miles because the sales and service is exceptional and attentive. Never once had a problem with the either sales or ser Since 2014 I drive additional miles because the sales and service is exceptional and attentive. Never once had a problem with the either sales or service. More

Had exactly what I was looking for at a reasonable price. Everyone there was extremely helpful and made this an easy experience. Everyone there was extremely helpful and made this an easy experience. More

Purchasing our new 2024 BMW X3 was a very smooth experience, the deal they offered was reasonable. Would deal with them again. Have not used the service department yet. experience, the deal they offered was reasonable. Would deal with them again. Have not used the service department yet. More

Wasted an entire day trying to get information from the internet department, only to eventually get a voicemail with no requested information. Not a good experience, didn't seem very interested in my busin internet department, only to eventually get a voicemail with no requested information. Not a good experience, didn't seem very interested in my business. Eventually told vehicle was sold to someone else. More

Just purchased my 4th BMW from Faulkner BMW, all 4 from their best client advisor, Greg Schaub. Greg worked with me to put me in a 2023 X1. It was a no pressure sales experience and from my previous exp their best client advisor, Greg Schaub. Greg worked with me to put me in a 2023 X1. It was a no pressure sales experience and from my previous experience, Faulkner BMW is a first class high end dealership! More

The parts department is selling fake BMW parts. The manager did not refund. Very unreasonable. The manager did not refund. Very unreasonable. More

I'm asking what there best price is regarding a 17 Lexus RX. They send a generic email, and not answering my question. I replied, and asked them again the best price, a few days later I receive an email say RX. They send a generic email, and not answering my question. I replied, and asked them again the best price, a few days later I receive an email saying thank you for considering your next vehicle and their dealership. Not answering my question. More

Faulkner BMW treated me with nothing but respect and courtesy during the entire process from trade in to handing me the keys. Jon even took the time to go over how everything works from the iDrive syste courtesy during the entire process from trade in to handing me the keys. Jon even took the time to go over how everything works from the iDrive system to setting and pairing my phone in the car. Would highly recommended this dealership to anyone looking for a new car! More

Got my headlight replaced and now entire headlight system is on the fritz and whats sad is i brought my car from faulkner and they wont even contact me to set up a appointment for the problem to be looked at is on the fritz and whats sad is i brought my car from faulkner and they wont even contact me to set up a appointment for the problem to be looked at.... More

Bryan and Bret made our BMW experience out of this world. Their knowledge and passion for the brand was inspiring. Having them get us into our Bluestone Metallic 2021 430i convertible was truly amazing. This Their knowledge and passion for the brand was inspiring. Having them get us into our Bluestone Metallic 2021 430i convertible was truly amazing. This is our first BMW, but it won’t be our last. Faulkner BMW of Lancaster is where we will be going! More