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Faulkner BMW

Lancaster, PA

4.9
162 Reviews

1530 Manheim Pike

Lancaster, PA

17601

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Showing 162 reviews

September 18, 2024

Faulkner BMW consistently offers outstanding service. Their mechanics have tremendous expertise and their customer support staff are highly responsive. More

by sandy_strunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
September 18, 2024

Friendly, professional. Good communication during entire inspection process. Brought a loaner for the day to my house. Nice car. More

by swoop488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Skidmore
September 17, 2024

Good dealership, fast working and good service people, sales people were quite rude and judgy and wouldn’t help m without me asking. Once I got help the lady at the desk would look annoyed and I didn’t fe More

by nathan0518eh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Wood, Tom Hilliker, Jonathan Hoxworth, Raymond Carrington, Rob Howry, Greg Schaub, Greg Pryzbylkowski, Breanna Kusnierczyk, Brandon Geib, Nick Skidmore
September 14, 2024

Finance department is fantastic and the service department is top notch. I would highly recommend this dealership!! More

by Cbpd2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Hoxworth
September 13, 2024

Faulkner BMW Service department is excellent. All the service advisers and technicians are fast and efficient More

by 2016cjenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Jones Ethan Rau Brandon Gentile , Jonathan Hoxworth, Rob Howry, Greg Schaub
September 05, 2024

Took car in for oil change, great service at a reasonable price. Service advisor was knowledgeable and polite. More

by lamorriswagstaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
September 02, 2024

I pulled up for ny appointment and was greeted right away, taken in and checked in without waiting. Work was completed and everything explained. More

by twilk4595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Sasaman
August 30, 2024

Jessie in Service is exceptional. He keeps me well-informed of the status of my service and is always efficient in getting me in and out. More

by Ceachus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
August 27, 2024

Very professional group in the service department, very smooth process and efficient in completing work. Video summary is a nice feature. More

by bobk3597
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
August 02, 2024

Bret walked me through my car's service needs and made my experience comfortable and worthwhile. More

by Chris H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
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