Faulkner BMW
Lancaster, PA
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The entire process was fantastic. Jonathan listened to everything I was looking for in a BMW and he didn’t stop looking until he found one that checked all the boxes. The sales proces Jonathan listened to everything I was looking for in a BMW and he didn’t stop looking until he found one that checked all the boxes. The sales process was smooth and the signing was just as easy with Tonya. Great overall experience. More
Bret got me in the same day when my wife’s battery needed an emergency replacement. The service tech did a complete check of the car and advised us of future repairs and a timeline of possibilities. Very pro an emergency replacement. The service tech did a complete check of the car and advised us of future repairs and a timeline of possibilities. Very professional and overall a great experience. More
Hands-down, this has been the best experience I’ve ever had with a dealership! A sincere thank you to Rob Howry and the team for always providing exceptional customary service, and an overall amazing expe had with a dealership! A sincere thank you to Rob Howry and the team for always providing exceptional customary service, and an overall amazing experience! More
I always get exemplary service at Faulkner BMW. Since 2014 I drive additional miles because the sales and service is exceptional and attentive. Never once had a problem with the either sales or ser Since 2014 I drive additional miles because the sales and service is exceptional and attentive. Never once had a problem with the either sales or service. More
Purchasing our new 2024 BMW X3 was a very smooth experience, the deal they offered was reasonable. Would deal with them again. Have not used the service department yet. experience, the deal they offered was reasonable. Would deal with them again. Have not used the service department yet. More
Wasted an entire day trying to get information from the internet department, only to eventually get a voicemail with no requested information. Not a good experience, didn't seem very interested in my busin internet department, only to eventually get a voicemail with no requested information. Not a good experience, didn't seem very interested in my business. Eventually told vehicle was sold to someone else. More