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Faulkner BMW

Lancaster, PA

4.8
135 Reviews

1530 Manheim Pike

Lancaster, PA

17601

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Showing 135 reviews

April 13, 2024

Knowledgeable and professional. Great experience and will recommend dealerships to friends looking for a BMW More

by ttran923ttran923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Howry
April 08, 2024

Excellent service by Jesse Jones who went over and above for me in my service! More

by Heathernorris327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Jones
April 03, 2024

The entire process was fantastic. Jonathan listened to everything I was looking for in a BMW and he didn’t stop looking until he found one that checked all the boxes. The sales proces More

by jemiller333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonya, Jonathan Hoxworth
March 30, 2024

Faulkner BMW is the best! All the Staff from Sales to Service are exceptional and strive for Customer Satisfaction. More

by jimr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Jones
March 29, 2024

Bret got me in the same day when my wife’s battery needed an emergency replacement. The service tech did a complete check of the car and advised us of future repairs and a timeline of possibilities. Very pro More

by bspecht24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Sassaman
March 25, 2024

Hands-down, this has been the best experience I’ve ever had with a dealership! A sincere thank you to Rob Howry and the team for always providing exceptional customary service, and an overall amazing expe More

by kijuanfelder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desean and Christina, Rob Howry
March 19, 2024

I always get exemplary service at Faulkner BMW. Since 2014 I drive additional miles because the sales and service is exceptional and attentive. Never once had a problem with the either sales or ser More

by cmygod2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Schaub
December 13, 2023

Had exactly what I was looking for at a reasonable price. Everyone there was extremely helpful and made this an easy experience. More

by corsom75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Minnich , Greg Schaub
September 07, 2023

Purchasing our new 2024 BMW X3 was a very smooth experience, the deal they offered was reasonable. Would deal with them again. Have not used the service department yet. More

by ampdme
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Schaub, Brandon Geib
June 17, 2023

Wasted an entire day trying to get information from the internet department, only to eventually get a voicemail with no requested information. Not a good experience, didn't seem very interested in my busin More

by z0lt3c
Recommend Dealer
No
Employees Worked With
Not disclosed
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