Faulkner BMW

Bret walked me through my car's service needs and made my experience comfortable and worthwhile. experience comfortable and worthwhile. More

Wonderful experience. The staff was friendly, helpful and professional. Will definitely be purchasing our next car from Faulkner BMW. The staff was friendly, helpful and professional. Will definitely be purchasing our next car from Faulkner BMW. More

Faulkner did a great job with our Z4 service, identified the problem it was having, worked with our warranty folks and completed the repair all while providing incredible communication throughout the proces the problem it was having, worked with our warranty folks and completed the repair all while providing incredible communication throughout the process. Stephanie was incredible to work with and made the entire experience enjoyable while working hard for us! More

Very honest, very cooperative, and very attentive to meet the customer. No xx deal delivered Wen promised. the customer. No xx deal delivered Wen promised. More

Everyone at the dealership was a pleasure to work with. I am 2-1/2 hours away and everything was ready when I arrived. I am 2-1/2 hours away and everything was ready when I arrived. More

The staff was attentive and customer service oriented. They got me in and out for my service appointment in the time they quoted me. They got me in and out for my service appointment in the time they quoted me. More

Everything was handled very smoothly. The CD ar was picked up on time and delivered backed. The CD ar was picked up on time and delivered backed. More

I have been pleased with the quality of service, and personnel at Faulkner BMW. I would recommend this dealer to anyone looking for an honest and trustworthy dealership to work with. personnel at Faulkner BMW. I would recommend this dealer to anyone looking for an honest and trustworthy dealership to work with. More

We were in the area visiting and decided to stop by to view their inventory. We were so impressed with how personable Greg was, and the patience and understanding he gave (unlike other dealers we’ve exper view their inventory. We were so impressed with how personable Greg was, and the patience and understanding he gave (unlike other dealers we’ve experienced in the past several years), that we drove two and a half hours back and ordered a new 2024 X2. Upon pickup, Greg also helped us with trading in an additional car for purchase, which we will travel back again for pick up on this one. Everyone we’ve dealt with through the process of our purchases (shout out to Brady too!) have been wonderful. Faulkner BMW of Lancaster definitely takes pride in customer service!! Thank you 😊 More

I am very pleased with my Jeep Wrangler. Staff were courteous and very helpful! Thanks Staff were courteous and very helpful! Thanks More