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Faulkner Buick GMC West Chester, INC.
West Chester, PA
2,116 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,116 reviews
October 03, 2023
Faulkner Service Staff Does an Expellant Job. All The Tech's Are Great. I Have Been a Loyal Customer for Years & I Consider Faulkner the Best Dealership Service Dept., That I Eaver Dealt With All The Tech's Are Great. I Have Been a Loyal Customer for Years & I Consider Faulkner the Best Dealership Service Dept., That I Eaver Dealt With More
by GSHERUDA
Verified Customer
October 02, 2023
Bryant was the best person to work with while buying my new car. He was patient, kind and listened to my needs. My husband and I really like Bryant. He is a great person! Thanks Faulkner for employing suc new car. He was patient, kind and listened to my needs. My husband and I really like Bryant. He is a great person! Thanks Faulkner for employing such a great guy! More
by KARENPATRICK17
Employees Worked With
Other Employees :
Chris - FinanceMgr & Matt - Finance Mgr, Joe Demarco
October 02, 2023
Took care of my needs without any problems. Also left me with instructions in case I have any more problems. Also left me with instructions in case I have any more problems. More
by Sabomann702
October 01, 2023
Appointments run on time. Employees are friendly and respectful. Work is completed as promised. There. Employees are friendly and respectful. Work is completed as promised. There. More
by Mspeers
Employees Worked With
October 01, 2023
Service department is overly expensive and tries to trick you into getting repairs done that you done need. I was told I needed some repair in the rear of my vehicle for $700 that was a requirement for ins you into getting repairs done that you done need. I was told I needed some repair in the rear of my vehicle for $700 that was a requirement for inspection. I took my car somewhere else to be inspected and it wasn’t even brought up. Not a great way to do business. More
by SAMANTHAMILLER41
Employees Worked With
September 30, 2023
Service issue that should have been completed under warranty, the dealer did not think so, even though they couldn’t tell me why. warranty, the dealer did not think so, even though they couldn’t tell me why. More
by WAYNE34
Employees Worked With
September 29, 2023
Poor customer service from initial set up to completion. Sent email to service mgr with no response. Also sent email to general manager with no response. They lost a customer Sent email to service mgr with no response. Also sent email to general manager with no response. They lost a customer More
by Eswjo1056
September 29, 2023
Having used only the service department I have been enormously pleased with the quality of this department. Leslie has been so responsive and pleasant to work through any issues that I have encountered enormously pleased with the quality of this department. Leslie has been so responsive and pleasant to work through any issues that I have encountered. More
by LOLLY.MADDEN
Employees Worked With
September 29, 2023
Very inviting. ...clean....an comfortable.....gave me a homie..felling..lol....enjoyable experience for me an my family ...clean....an comfortable.....gave me a homie..felling..lol....enjoyable experience for me an my family More
by JOHNHATCHER44
September 29, 2023
Prompt customer service always with a smile. Every detail is explained that is easy to understand. We will forever be loyal customers to Faulkner in Weat Chester. Every detail is explained that is easy to understand. We will forever be loyal customers to Faulkner in Weat Chester. More
by DKWBAL
Employees Worked With
