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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,970 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,970 reviews
January 16, 2020
I haven’t had to bring my car to Faulkner often but when I do it is always 5 star service. Big thank you to Leslie who always makes sure it is a seemless process! I do it is always 5 star service. Big thank you to Leslie who always makes sure it is a seemless process! More
by MERAGLIA
Verified CustomerEmployees Worked With
January 15, 2020
A better kind of car buying experience My experience was so different than any previous car buying experience. Every employee that I came in contact with seemed authentic and my salesperso My experience was so different than any previous car buying experience. Every employee that I came in contact with seemed authentic and my salesperson, Joe Demarco, was outstanding. The car I originally stopped in to look at, a pre-owned Honda Civic. wasn't available, but he quickly assessed what I was looking for in a car and identified a different car that he wanted me to try. It was a Buick and I've never even driven a Buick let alone thought about buying one. After driving it for 10 minutes, I was sold. I think he knew what car was right for me more than I did, and that was after only spending 10 minutes together. There were no smoke and mirrors with pricing, which I really appreciated. The employees seemed happy and very appreciative to be working for the owner. All in all a great experience. More
by plivolsi
Employees Worked With
Karl Graves, Joe Demarco
January 14, 2020
It was a very smooth process from start to finish. Magali and Karl were both great to work with. Would recommend them to anyone looking to buy a new or used vehicle and Karl were both great to work with. Would recommend them to anyone looking to buy a new or used vehicle More
by SFINK110
January 13, 2020
Thanks for squeezing us in as we needed a quick oil change and rotation before daughter headed back to college w the Verano. Be nice if you all could wash the car when we leave it w you for the day😊 change and rotation before daughter headed back to college w the Verano. Be nice if you all could wash the car when we leave it w you for the day😊 More
by jeffbensonjr
Employees Worked With
January 10, 2020
Love Leslie. Was not happy with customer care lady. I see no need for her or for the appointment lady Kim. I want to continue to make my appointments with Leslie and don’t need to be bothered by others no need for her or for the appointment lady Kim. I want to continue to make my appointments with Leslie and don’t need to be bothered by others More
by PBBARTON
Employees Worked With
January 10, 2020
They're great. From top to bottom. Get the job done right and on time. And Leslie Hurst is the best I would like to work where and on time. And Leslie Hurst is the best I would like to work where More
by TJELBOWROOM
January 10, 2020
We are very happy with our trade in allowance and an excellent deal on our new Buick Enclave. Perry, Melanie and Mike were very helpful. excellent deal on our new Buick Enclave. Perry, Melanie and Mike were very helpful. More
by CHRISTOPHER_LAIRD
January 08, 2020
Very happy with GMC service. Always get my car done promptly and put me in a loaner while my warranty work is being done. Jack is the best! promptly and put me in a loaner while my warranty work is being done. Jack is the best! More
by AmyB426
January 01, 2020
Great buying experience Had a great first visit to see what I was looking for. Setup a second visit to bring the better half and to confirm the requirements needed before buy Had a great first visit to see what I was looking for. Setup a second visit to bring the better half and to confirm the requirements needed before buying. Perry and the team answered any and all of our questions without any pressure. And they went above to find out if they didn’t know the answer. More
by SCHANDLER0
December 26, 2019
Work do e as expected Simple maintenance performed and tire replacement. Work performed as expected. Cost of cabin air filter replacement was pretty pricey considering effo Simple maintenance performed and tire replacement. Work performed as expected. Cost of cabin air filter replacement was pretty pricey considering effort to do it. Thanks More
by PAM25
Employees Worked With
