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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,946 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,946 reviews
February 27, 2025
It was brought in for body work then transferred to auto shop to diagnose a problem I still don't have a written report of findings it was not handed to me at the time I paid shop to diagnose a problem I still don't have a written report of findings it was not handed to me at the time I paid More
by BSATR93JMCJR40
Verified CustomerFebruary 27, 2025
Service department is responsive and reliable. You buy a car less frequently than you visit the service department. While my last new car buying experience was excellent, having a great working r You buy a car less frequently than you visit the service department. While my last new car buying experience was excellent, having a great working relationship with the service department is really important to me More
by JDHERTRICH
February 26, 2025
“Great experience at Faulkner Auto! Brett & the finance guy were very professional, knowledgeable, and made the car-buying process smooth and hassle-free. They took the time to answer a Brett & the finance guy were very professional, knowledgeable, and made the car-buying process smooth and hassle-free. They took the time to answer all our questions and ensured we got the best deal possible. I highly recommend Faulkner Auto to anyone looking for a reliable dealership with excellent service More
by TMCHIGS
Employees Worked With
February 26, 2025
Vince Cavalcante has provided phenomenal client service. Our 2022 GMC Yukon XL Denali has unfortunately been in Faulkner’s shop 4 times this year with battery drain issues, and he’s always responsive to our Our 2022 GMC Yukon XL Denali has unfortunately been in Faulkner’s shop 4 times this year with battery drain issues, and he’s always responsive to our needs including coordinating loaner cars that are comparable in size as well as discussing extended warranty and trade in options if we decide to go that route. More
by d.f.cassidy91
Employees Worked With
Vince
February 26, 2025
Reliable local dealership in West Chester area. Good service, but make sure to call if you want a waiter appointment. Preferred over local dealership in DE, less crowded, better wait room. Good service, but make sure to call if you want a waiter appointment. Preferred over local dealership in DE, less crowded, better wait room. More
by Scott
Employees Worked With
February 26, 2025
I experienced Great service, great communication from my service manager, he explained everything during the entire process service manager, he explained everything during the entire process More
by Pat Reilly
February 25, 2025
This was a great experience. Thomas was excellent. You have a great working team. Keep up the amazing work guys. Thomas was excellent. You have a great working team. Keep up the amazing work guys. More
by LOGNA.GRAIG
February 25, 2025
Very pleased with Personnel & Service wish it was closer to my Residence as its 18 miles to my Residence as its 18 miles More
by JOSEPHDIMATTEO
Employees Worked With
February 23, 2025
John spent time finding us the exact car. He also gave great advice about timing of this lease. We appreciated the time he took with us, and the effgliciency of the prpcess. He also gave great advice about timing of this lease. We appreciated the time he took with us, and the effgliciency of the prpcess. More
by MARGIEWM
