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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
2,010 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 2,010 reviews

March 30, 2025

Everybody was great! Everyone worked very well together and everyone was very fast at there jobs very good experience for me buying my first new car ever More

by KROHKOLLC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your wonderful review! We're thrilled to hear that your first new car buying experience was a great one. It’s awesome to know that our team made everything smooth and fast for you. We’re honored to have been part of such an exciting moment and wish you many happy miles in your new car!

March 29, 2025

Very professional and extremely helpful. The guys in the body shop are awesome and helpful More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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Mar 31, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Tom! We're so glad to hear that you had a positive experience with our team. Our body shop crew will be thrilled to hear your kind words. We truly appreciate your feedback and look forward to assisting you again in the future.

March 28, 2025

Great job runs so much better Never expected the change in performance From engine and trans. More

by DEMARSEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Cavalcante
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Mar 31, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your fantastic review! We’re thrilled to hear that you noticed such a positive change in your vehicle's performance. It’s always great when our work makes such a difference. If you need anything else in the future, don't hesitate to reach out. We’re here to help!

March 28, 2025

Rusty kept me informed of what was going on. He was very attentive and answered all my questions. It was a great experience and I would recommend your dealership to my friends and family! More

by DCELISON
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
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Mar 31, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We’re so glad to hear that Rusty provided excellent service and kept you informed throughout the process. It’s great to know that you had a great experience with us, and we truly appreciate your recommendation to your friends and family. We look forward to serving you again in the future!

March 27, 2025

Best car purchase experience in my life. I would definitely work with them again and would highly recommend them to friends and family. More

by jhaney54
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi and Chris D'Amico
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Mar 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your wonderful review! We're thrilled to hear that your car purchase experience was the best you've ever had. It means a lot to us that you'd recommend us to your friends and family. We look forward to working with you again in the future!

March 27, 2025

Vincent is great. Sorry the part is on backorder and have to go back.Nice professional service area. More

by 30PSTEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
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Mar 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words! We're glad to hear that Vincent provided great service, and we apologize for the backorder delay. We appreciate your patience and understanding, and we’ll be sure to get everything sorted out as quickly as possible. We look forward to serving you again soon!

March 27, 2025

Everyone we dealt with were pleasant, helpful especially on a Friday evening. The whole process was better than expected. More

by CHRISCUSICK
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your great review, Chris! We're so glad to hear that our team was pleasant and helpful, especially on a Friday evening. It's wonderful to know that the whole process exceeded your expectations. We truly appreciate your feedback and look forward to assisting you again in the future!

March 26, 2025

Was very professional and seemed to want to get the repairs done as soon as possible. More

by PEGGYHENNESSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you, Peggy, for your feedback! We're glad to hear that you had a positive experience with our team. We always strive to complete repairs efficiently and professionally. If you need anything else, feel free to reach out!

March 26, 2025

Very good at diagnostic and quick turnaround time on repairs. We have been using them for over 12 years and always had great success. More

by BTAILBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued trust in us over the past 12 years! We’re so happy to hear that our diagnostics and quick turnaround time have consistently met your expectations. Your loyalty means a lot to us, and we look forward to continuing to provide great service for you in the future!

March 26, 2025

They were very accommodating getting my vehicle scheduled for service. Once the work began, they were very transparent with what needed to be done, the costs, and the time it would take to complete the work. More

by TKRAUT
Recommend Dealer
Yes
Employees Worked With
Rusty
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Mar 27, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your detailed review! We’re thrilled to hear that your experience with us was positive, from scheduling to the quality of work. Transparency and clear communication are top priorities for us, and we’re glad you felt that throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future!

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