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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,951 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,951 reviews
August 09, 2019
Very satisfied From the moment I walked in the dealership, Brett listened to what I was looking for and showed me a car that fit my needs and wants. He was very prof From the moment I walked in the dealership, Brett listened to what I was looking for and showed me a car that fit my needs and wants. He was very professional and knowledgeable. More
by WAGLOR96
Verified CustomerEmployees Worked With
August 06, 2019
Great service experience I took my Buick Enclave to Faulkner due to a recall issue, and since I was going, had a 60,000 mile service as well. There was a delay in the recall i I took my Buick Enclave to Faulkner due to a recall issue, and since I was going, had a 60,000 mile service as well. There was a delay in the recall item and it took a few extra days to get the part, but Leslie was wonderful to work with. She provided timely updates and was always very friendly and professional. I was offered a courtesy car due to the delay, and Leslie went out of her way to get items from my car that I might need (child's car seat, phone charger, and garage door opener). I would definitely go back for service when needed again. More
by AKRUTSIC
Employees Worked With
August 02, 2019
New GMC Acadia My wife loves her new 2019 GMC Acadia. And Brett Paden was great going over all the new technology that's available in the car. My wife loves her new 2019 GMC Acadia. And Brett Paden was great going over all the new technology that's available in the car. More
by dragon-fyre
Employees Worked With
August 02, 2019
No nonsense and no games played! Overall a great experience. I started working with Dan and John 7 months ago. Since I lease and had time left on my plan, the goal was simple and they Overall a great experience. I started working with Dan and John 7 months ago. Since I lease and had time left on my plan, the goal was simple and they delivered. The new sales process was handled by Joe and he was fantastic. Thorough, organized, pleasant, patient, and customer oriented. Thank you! More
by CHRISH
Employees Worked With
Other Employees :
Tony Mazzola, Karl Graves, Daniel Johnston, Joe Demarco
August 01, 2019
Service for breaks and oil/filter Jim is awesome! He always takes care of me when I bring my car in for service. Keep up the great work and customer service. Thanks! Jim is awesome! He always takes care of me when I bring my car in for service. Keep up the great work and customer service. Thanks! More
by Hammer
Employees Worked With
James Keyser
July 31, 2019
Awesome Experience Stephen (Bud) and Tony M, truly made the entire experience easy, fun and educational. Outstanding customer service and never made us doubt anything. Stephen (Bud) and Tony M, truly made the entire experience easy, fun and educational. Outstanding customer service and never made us doubt anything. Thank you! More
by AJ
Employees Worked With
Tony Mazzola, Stephen (Bud) LLoyd
July 29, 2019
Oil Service and Wash Scheduled for oil service and requested car wash when I arrived. Efficiently performed both while I waited. Took less time than I planned for which Scheduled for oil service and requested car wash when I arrived. Efficiently performed both while I waited. Took less time than I planned for which was great. More
by NASKIRK04
July 27, 2019
Outstanding Joe did an outstanding job in getting me the car I wanted for a great price. He was knowledgeable about all the cars i looked at and was great to work Joe did an outstanding job in getting me the car I wanted for a great price. He was knowledgeable about all the cars i looked at and was great to work with. More
by rkd805
Employees Worked With
Joe Demarco
July 26, 2019
Best service rep ever! I have been going to this service center since I purchased my 2014 GMC arcadia. Jim is my service advisor and he is so helpful filling me in on the se I have been going to this service center since I purchased my 2014 GMC arcadia. Jim is my service advisor and he is so helpful filling me in on the service needed and options. Always informative and very nice to me. Could not be more please. More
by GREENHAWKG
Employees Worked With
James Keyser
July 26, 2019
Very caring staff Everyone is friendly and caring. Bill from Bodyshop is very nice and helpful. They made sure my car was fixed and delivered on time. Very satisfied. Everyone is friendly and caring. Bill from Bodyshop is very nice and helpful. They made sure my car was fixed and delivered on time. Very satisfied. More
by NICHOLAS_ZAHIRI
Employees Worked With
Bill from body shop
