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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
1,957 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
Contact Dealership

705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,957 reviews

August 22, 2024

The service has always been fantastic. I set the appointment for the morning and they took me in right away. No waiting at all More

by GDIROCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 22, 2024

Very polite and professional staff made buying my first car a breeze and simple. I would definitely recommend this place. More

by EVANHARPER453315
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 22, 2024

Love this dealership bought at least 6 vehicles great team!!! And great service department thanks everyone for all the help More

by DUANE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 19, 2024

Leslie is always caring, professional, and personable! I enjoy my visits to Faulkner for service!! More

by WAYNE34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Wayne! We're glad to hear Leslie and our team could provide you with a great experience. Let us know if we can help with anything else!

August 19, 2024

I had a very good service experience. Leslie was very pleasant. Accommodating on pick up time. More

by ANTCAPPELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Antcappello! We're always here to help if anything else comes up!

August 18, 2024

Leslie was an absolute professional and a pleasure to speak to. I always hope she helps me with getting my truck serviced! The only negative is I had 4 tires replaced with an alignment for inspection. Al More

by Tclarkrn95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Tclarkrn! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 18, 2024

Thank you so much it was very quick and very good service thank you all and Rusty was very nice and professional More

by usacatasam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, usacatasam! We're always here to help if anything else comes up!

August 17, 2024

Spent over $15k for engine replacement and check engine light was on after 45 minutes. Not even a car wash when I picked up. Very disappointed More

by mattdecker09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No listed
August 16, 2024

We found everyone very curtious, helpful and willing to do what was needed to things done. We felt that Faulkners sales and office personnel made every effort to satisfy us. More

by ROBGAL
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Robgal, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 16, 2024

Met expectations. Got done exactly what I asked. Great text updates. No need to exchange voicemails. More

by artwolfe4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Art! Please let us know if we can do anything else to help!

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