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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
1,948 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,948 reviews

June 01, 2024

Rusty took great care of me and the process was smooth and easy for me. More

by JTOREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 31, 2024

I have been well treated every time I go into the dealership. They appointment in service and get me out in a timely manner. No complaints. More

by CTURTUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Pullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the wonderful review, Cturtur! Our whole team really appreciates it! Let us know if we can help with anything else!

May 31, 2024

They were professional, courteous and fast. They took the time to wash my truck as well as vacuumed out the inside. I could not be more pleased with them! More

by johnjeffers1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve and Edwin.
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Jun 03, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, John! If there is anything else we can do to help just let us know! Have a great day!

May 29, 2024

Very friendly. Kept me well informed regarding service being done on car. Comfortable waiting area. Only complaint was the amount of time it took to be completed. More

by LEENEY1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Leeney! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 29, 2024

From beginning to end the process was easy and professionally handled. All around great job More

by POORBABY
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellie Kerchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it, thank you for the great review! We're always here to help if anything else comes up!

May 29, 2024

Waste of time, overcharge prices. ..that's why the warranty insurance don't cover their charges. More

by Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024

The people are very accommodating and try to be in constant contact with clients about vehicle status and personal comfort More

by Action
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Action! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 28, 2024

Very happy with the experience, Magally provided an outstanding service answering all the questions that I had More

by CLAUD6GARC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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May 29, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

May 27, 2024

Been dealing with them for many years now and the service is always prompt and reliable. More

by doyle1342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years!

May 26, 2024

professional, they listen, they explain, not pushy, so thankful for sales staff and maintenance overall a very good experience More

by LIWHITMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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