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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,946 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,946 reviews
May 07, 2024
I don’t know if he was having an off day when I was in as he is usually very friendly. This day he came out to let me know about my battery and as I was asking him questions he seemed annoyed I was asking q he is usually very friendly. This day he came out to let me know about my battery and as I was asking him questions he seemed annoyed I was asking questions and he said we aren’t diagnosing it. Just rubbed me the wrong way. Other than that all was ok. More
by CITIGIRLSUNSHINE
Verified CustomerEmployees Worked With
May 06, 2024
Hard to say if the issue is the dealer's processes or the manufacturer's rules. In either case, the way billing is structured appears to be nickel and diming me. 180 for a diagnostic plus 1000 for the repa manufacturer's rules. In either case, the way billing is structured appears to be nickel and diming me. 180 for a diagnostic plus 1000 for the repair plus 400 for some other "use this with other service" add on. It's frustrating and inhibits trust. Maybe it makes sense to accounting but it's about as clear as medical billing. More
by Anti GM - substandard vehicle
Employees Worked With
May 06, 2024
Good service. Quality work. Wwqwhy do I need to type in at least 15 words. Quality work. Wwqwhy do I need to type in at least 15 words. More
by TOMT59
May 02, 2024
Dedicated to getting the job completed and correct, and also covering my need for travel while work was being done. also covering my need for travel while work was being done. More
by AJSLEMMER86
Employees Worked With
May 02, 2024
Faulkner service did what I asked in the time they promised. Would recommend them to friends promised. Would recommend them to friends More
by Randy
Employees Worked With
May 02, 2024
My service experience has always been exceptional and all of my questions even though sometimes repetitive have always been answered by the advisors without hesitation of my questions even though sometimes repetitive have always been answered by the advisors without hesitation More
by Rb4x456
May 02, 2024
Leslie was so helpful and pleasant! Thank you for getting my car back in working order! Thank you for getting my car back in working order! More
by Sjo56596
Employees Worked With
May 01, 2024
It is always great dealing with Luis- he takes good care of my car! Thank you! of my car! Thank you! More
by juliewnorton
May 01, 2024
Perry is very helpful. He took his time to explain all the details of the car. He is a great salesman. He took his time to explain all the details of the car. He is a great salesman. More
by DENNIS2307
Employees Worked With
April 30, 2024
Amazing Service they let me leave to pick up my Son and come back without missing a beat come back without missing a beat More
by None
Employees Worked With
