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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,949 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,949 reviews
April 04, 2024
Everyone treated me very nice and answered my questions also great customer service. Also solstice me a very nice truck also great customer service. Also solstice me a very nice truck More
by DESMOND.WYNN
Verified Customer
April 04, 2024
Service was completed as expected and in a timely manner. Good communication throughout service. Waiting area clean. Good communication throughout service. Waiting area clean. More
by TFILLIPPO
Employees Worked With
April 04, 2024
Leslie is great to work with. I trust her and the mechanics to take good care of my car. And not charge me for things I don't need I trust her and the mechanics to take good care of my car. And not charge me for things I don't need More
by MILLARD.JACKSONIII
April 04, 2024
Have been going to Faulkner of West Chester for more than 20 years. I have purchased two Enclaves from them and they have taken superb care of them! Leslie Hurst is my favorite service adviser. She is ve 20 years. I have purchased two Enclaves from them and they have taken superb care of them! Leslie Hurst is my favorite service adviser. She is very knowledgeable, efficient, and friendly. Waiting area is very pleasant and clean. A very great experience every time!! More
by VAL6773
Employees Worked With
April 03, 2024
The Service department also provides outstanding work. Leslie always keeps me advised of repairs that are needed and what the costs will be. Leslie always keeps me advised of repairs that are needed and what the costs will be. More
by johnfeatherman
April 03, 2024
Very good ? ? Service has always been excellent when I bring all of my cars in for service ? Service has always been excellent when I bring all of my cars in for service More
by GDIROCCO
April 03, 2024
Luis was very courteous and got our vehicle serviced promptly. He was also helpful because he pointed out some things that we should consider getting serviced for our truck. We decided to get that servi promptly. He was also helpful because he pointed out some things that we should consider getting serviced for our truck. We decided to get that service work done and we are glad we did the truck is in great shape. Pete Smith. More
by pete smith
Employees Worked With
April 03, 2024
It was a smooth process. Car was ready when promised. Please stop asking for more words. Car was ready when promised. Please stop asking for more words. More
by Thecabreys
April 02, 2024
The lack of responses and caring from this dealer is mind blowing. After spending $70K on a used vehicle that has continued to have problems, Matt Mortimer wouldn't even respond to my email. John Simonelli m blowing. After spending $70K on a used vehicle that has continued to have problems, Matt Mortimer wouldn't even respond to my email. John Simonelli made promises to get us out of the vehicle that led to empty promises and finance said they would credit the large amount of money we spend on extended warranty with no resolve and leaving us with a car that continues to have issues. Fantastic job with customer support and satisfaction cleaning up a mess with zero resolve! More
by BARRYMELLOR
Employees Worked With
Other Employees :
Christopher D'Amico, Matt Mortimer
April 02, 2024
Great friendly service team and got me in and out as planned. Thank you very much for the great customer experience! planned. Thank you very much for the great customer experience! More
by kevinleebell
