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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.7
2,116 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 2,116 reviews

July 11, 2025

Thank you for such friendly service people. You made visit very enjoyable. Workmanship was top-notch. More

by Brody 1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're glad to hear our team made your visit enjoyable and that you were pleased with the quality of our work. Providing top-notch service with a friendly touch is what we strive for every day. We truly appreciate your support and look forward to seeing you again!

July 10, 2025

The Faulkner experience was beyond anything I could of asked for. I walked in for my appointment with a trade in for a specific car. They talked and walked me through the whole process and all the hiccups More

by Rebekahbrown9
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Simonelli
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Jul 11, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words, Rebekah! We're thrilled to hear that your experience at Faulkner exceeded expectations. It’s great to know that John and the team were able to walk you through every step of the process and help you secure the car you wanted with a strong trade-in and a payment plan that worked for you. We truly appreciate your trust and the opportunity to earn your business. Enjoy your new vehicle, and thank you again for choosing Faulkner—we’re here whenever you need us!

July 08, 2025

Excellent service,,very knowledgeable great service people...fair prices The only dealer my truck goes to . Leslie Hurst is the best at what she does. More

by brucem
Recommend Dealer
Yes
Employees Worked With
Paul klo
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Jul 09, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Bruce! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 08, 2025

First time at this location, great communication and willingness to resolve any problems Excellent experience More

by intenzon
Recommend Dealer
Yes
Employees Worked With
Rusty miller
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Jul 09, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

July 07, 2025

I have bought many new vehicles and this has been my best experience I have bought many vehicles and working with this group has been my best experience ever. More

by brian@gocolours
Recommend Dealer
Yes
Employees Worked With
Mike
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Jul 07, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi Brian, thank you so much for the kind words! We're honored to hear that, out of all your vehicle purchases, this was your best experience yet. Our team works hard to make the process smooth, honest, and enjoyable, so it means a lot to know we delivered for you. We truly appreciate your business and look forward to helping you again in the future. Enjoy your new vehicle!

July 07, 2025

This was the best experience buying a vehicle I have ever had. Sales and Financing team was very knowledgeable and professional. More

by BWARNER87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the kind words! We're honored to hear that this was the best vehicle-buying experience you've ever had. Our sales and financing teams take great pride in being knowledgeable and professional, and it's wonderful to know that stood out during your visit. Enjoy your new vehicle, and we’re always here if you need anything in the future!

July 05, 2025

The staff was very helpful in navigating the Progressive Insurance claim and rental car process. More

by PHILIPYOCUMAIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Hensel
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Jul 07, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback! We're glad our team could help make the process with Progressive Insurance and the rental car as smooth as possible. Navigating claims can be stressful, and we're happy we could assist you every step of the way. If you ever need anything else, we're here for you!

July 04, 2025

Brett and the rest of the staff were amazing! The whole prose was so short! More

by BELLCHRIS86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young finance guy!
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Jul 07, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review! We're so glad to hear that Brett and the team made your experience a smooth and quick one. We know your time is valuable, and it's great to hear everything went efficiently. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future!

July 04, 2025

Vince and the team did a great job of fixing my issue. He kept me well informed of the progress and when completed. More

by Lovemysilverado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
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Jul 07, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

July 04, 2025

Vince did a great job of taking care of the issues with my truck. Kept me well informed. More

by Lovemysilverado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
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Jul 07, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

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