Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,946 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,946 reviews
January 30, 2024
Diligent service and friendly representatives. They provided excellent communication and made sure to stay on top of updating customer about status of vehicle and requirements for purchasing They provided excellent communication and made sure to stay on top of updating customer about status of vehicle and requirements for purchasing More
by DRIZZO1
Verified CustomerEmployees Worked With
Perry Bonifazi
January 30, 2024
Helpful. Did not push. Answered questions and allowed me to take my time. Great job! Did not push. Answered questions and allowed me to take my time. Great job! More
by LARRYJR0
January 30, 2024
They were real good to me considering people were offering more money for the vehicle. I got my own financing and had to wait a few days on the check to arrive. I didn't put a dime down and they didn offering more money for the vehicle. I got my own financing and had to wait a few days on the check to arrive. I didn't put a dime down and they didn't sell it. You guys rock! Thank you! More
by KYMMI1INPA
January 30, 2024
Brett was very knowledgeable Greeted in a very friendly atmosphere. Brett the sales professional was very knowledgeable and acted in a speedily matter. He was concerned that the process went smoothly. Also atmosphere. Brett the sales professional was very knowledgeable and acted in a speedily matter. He was concerned that the process went smoothly. Also very patient. I give Brett a 5+. More
by SJW33282
January 28, 2024
Excellent service, allowed me to make decisions without pressure, worked to get me in my vehicle with the least stress. pressure, worked to get me in my vehicle with the least stress. More
by SUSANBUETTLER
January 27, 2024
As always excellent! On time and great service. Staff is very professional, friendly and polite. On time and great service. Staff is very professional, friendly and polite. More
by PSHA020761
January 27, 2024
Unhappy with customer service I feel talked down to and answers I get can sometimes be edgy or annoyed answers I get can sometimes be edgy or annoyed More
by M.GIACINTO
January 24, 2024
I had a scheduled appointment and arrived about 5 minutes late. The appt was to have the tech check for an oil leak. He had put dye in the oil a few hundred miles before. When I arrived there was 1 other per late. The appt was to have the tech check for an oil leak. He had put dye in the oil a few hundred miles before. When I arrived there was 1 other person in the waiting area, I arrived about 11:20, he left at 12:30 but my vehicle was not done until almost 1:30. All the tech had to do was put my vehicle on the life , look around to see if he could find the source and then be done. Two hours just to do that? Way to long. The tech did take me out to show me that there was no visible signs of the leak. More
by CLAYIDESK
January 23, 2024
Relaxed, low pressure, friendly, clean environment. Magali was awesome, followed up on requested truck searches and data promptly, was straight forward and honest; exactly what you hope for, but rarely Magali was awesome, followed up on requested truck searches and data promptly, was straight forward and honest; exactly what you hope for, but rarely get. She is definitely why I stayed with Faulkner GMC rather than shop elsewhere. Professional corporate culture in all departments. More
by ICM100.PC
January 23, 2024
Brett was very detailed in explaining the options and very friendly and informative. Faulkner has always been good to us. very friendly and informative. Faulkner has always been good to us. More
by Donna.Bond
