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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
1,954 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,954 reviews

November 14, 2023

The staff was friendly and helpful and courtesos which made the service a very pleasant experience More

by DOLOBARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

DOLOBARK, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 14, 2023

Very helpful & thorough. I am very thankful we took my car there. Took my car at 8:15AM and picked it up at approximately 11:30. Can’t beat that. More

by JGEORGE204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner Buick GMC of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

November 14, 2023

Oil change and filter change. Easy wait and timely with appointment. My go to for service. More

by Ladydiane730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Ladydiane! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 13, 2023

I had Great service and excellent communication! I had a wonderful woodruff and highly recommend! More

by misterbeans17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, misterbeans! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 13, 2023

I am always pleased with the service. Leslie is my ho to and she tales good care of me! More

by SUEDARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Sue! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 12, 2023

They always make you feel like your family at Faulkner. We have bought all our cars there for the last 20 years love this place and the employees thank you for the great service. More

by SWANISL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffani Wynn
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Nov 14, 2023 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, SWANISL! We're always here to help if anything else comes up!

November 12, 2023

Everyone is attentive to your needs. Clean friendly atmosphere and professional, even if your car wasn’t purchased there. More

by BMURREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant Pullins
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Nov 14, 2023 -

Faulkner Buick GMC West Chester, INC. responded

BMURREY, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 11, 2023

Service was completed very promptly. I was happy with the service as well as the unexpected complementary car wash. Thank you! More

by kulpy0
Recommend Dealer
Yes
Employees Worked With
Rusty
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Nov 14, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 11, 2023

Leslie was great! Very helpful….also, I loved how the team that was working on my car sent a short video in process showing the bad parts that they were replacing wit More

by rjmerrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Rj! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 10, 2023

Dealership was clean and inviting. Service writer was attentive and friendly. Work was performed quickly More

by brodyjaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffani Wynn
Report | Print
Nov 14, 2023 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

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