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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,116 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,116 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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June 15, 2024
Needed transmission work done. New torque converter was installed and vehicle is running fine. Two year warranty on part. New torque converter was installed and vehicle is running fine. Two year warranty on part. More
by SHELBELLDANIEL
Verified Customer
Helpful June 14, 2024
Service is always smooth and easy for the customer. We’ve never encountered an issue. We’ve never encountered an issue. More
by BUCHHA90
June 14, 2024
I have been treated kindly at this dealership for many years and Leslie is always great to accommodate my need. I only wish I could get a part I’ve waiting for since July 2023. Please help. Thank yo years and Leslie is always great to accommodate my need. I only wish I could get a part I’ve waiting for since July 2023. Please help. Thank you More
by MACBRICE
Employees Worked With
June 13, 2024
I had a 9:45 appointment for an oil change and didn't get my car back until 11:58am. my car back until 11:58am. More
by D4ANDERS
Employees Worked With
June 11, 2024
John & Magail were excellent to work with. I requested Truck to transfer from Faulkner Trevose for Sale in Faulkner West Chester. If it was the Right Spec I would Buy. Thank you for their pro I requested Truck to transfer from Faulkner Trevose for Sale in Faulkner West Chester. If it was the Right Spec I would Buy. Thank you for their professionalism. Michael Evans More
by MEVANS17
June 11, 2024
I had my tires balanced here. They were not new but just wanted to make sure they were ok for the road. They balanced them but I still had a shake at certain speeds. I asked them They were not new but just wanted to make sure they were ok for the road. They balanced them but I still had a shake at certain speeds. I asked them if they could look at it again and they found I had flat spots on my tires. Not an easy thing to spot. Technicians are top notch. Service was very friendly. Felt like family in the building with how nice the people were. Definitely coming back. Great experience More
by Jbulkley
June 11, 2024
Leslie was a great help with my service appointment. I told her I was going to wait for my repair to be done and she made sure it was taken care of. Thank you again. Besides the wait , it went well I told her I was going to wait for my repair to be done and she made sure it was taken care of. Thank you again. Besides the wait , it went well More
by BERRYVONG666
Employees Worked With
June 11, 2024
Problem not resolved by dealer or GM. May go buy a vehicle from another manufacturer May go buy a vehicle from another manufacturer More
by EBJIMMYG
June 11, 2024
Luis is always very attentive to the information I give and offers solutions to what ever problem I may have . He as well as the dealership have been great at getting my truck in and serviced in a timely m and offers solutions to what ever problem I may have . He as well as the dealership have been great at getting my truck in and serviced in a timely manner and are very thorough in what work has been done as well as suggesting future service to keep me up and running . Strongly recommend this dealership! More
by Ourhughes
