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Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,550 Reviews

1,550 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

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June 10, 2020

They took care of my problems and made the repairs as needed. Jack Platt kept me informed and let me know when it was complete More

by EAGLEHMS
Recommend Dealer
Yes
Employees Worked With
Jack Platt
Jun 12, 2020 -

Faulkner Buick GMC West Chester, INC. responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Faulkner Buick GMC Team

June 08, 2020

Great job. Really appreciate your help. A a a a a a a a a a a. A a a a a a. A a a More

by ajmeyeriv
Recommend Dealer
Yes
Employees Worked With
Jack Platt
Jun 11, 2020 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the feedback! We are happy to hear about your positive experience at Faulkner Buick GMC West Chester, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Faulkner Buick GMC Team

June 05, 2020

LESLIE HURST did a great job taking care of what was needed and alerting me to What would be needed in the future so it doesn’t become a bigger problem. More

by JOHNSZAL
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the feedback! We are happy to hear about your positive experience at Faulkner Buick GMC West Chester, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Faulkner Buick GMC Team

June 04, 2020

insisting on my writing something for which I am uninterested and do not have time is a complete nuisance, which causes me. to not complete future surveys. More

by TBHALTEMAN
Recommend Dealer
Yes
Employees Worked With
Jack Platt
Jun 09, 2020 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback. Please let us know if there is anything else that we can assist you with. Sincerely, The Faulkner Buick GMC Team

June 04, 2020

I am very happy with my dealings with Faulkner’s, both sales and service departments. They have treated me with respect and helped me every time I needed them. More

by hnhud
Recommend Dealer
Yes
Employees Worked With
Jack Platt
Jun 09, 2020 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the feedback! We are happy to hear about your positive experience at Faulkner Buick GMC West Chester, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Faulkner Buick GMC Team

May 30, 2020

Great service and friendly demeanor.Communicated Great service and friendly demeanor. Communicated throughout the wait process and completed service in the amount of time as promised. Definitel More

by ERIC
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Platt
Jun 03, 2020 -

Faulkner Buick GMC West Chester, INC. responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Faulkner Buick GMC West Chesterwas able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, The Faulkner Buick GMC Team

May 25, 2020

Great dealership! Friendly and professional! Service department is incredible! Jack goes out of his way to make the experience easy and quick! Highly recommend for anyone looking to get their GMC servic More

by ASHLEYMFORCE
Recommend Dealer
Yes
Employees Worked With
Jack Platt
May 29, 2020 -

Faulkner Buick GMC West Chester, INC. responded

We cannot thank you enough for your wonderful review of Faulkner Buick GMC West Chester and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Faulkner Buick GMC Team

May 20, 2020

I had a very good connection with Manny. He was prompt & courteous. He made sure I was pleased with the work. He walked me to the cashier who was extremely pleasant at the end of her day. Great service! More

by rlr456
Recommend Dealer
Yes
Employees Worked With
Manny 5*. Cashier w longer blonder hair 5*
May 22, 2020 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Faulkner Buick GMC Team

May 19, 2020

All was fine with service during this strange time. Although a bit slow getting the car to customer once mechanic was done. It was not overly busy at the time either. More

by FAMEONE
Recommend Dealer
Yes
Employees Worked With
Manny. ??
May 22, 2020 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Faulkner Buick GMC Team

May 18, 2020

Each and every experience I have encountered, courteous and conscious, professional staff.I am completely satisfied with each service performed on my cascada. A pleasant experience More

by ednaminta48
Recommend Dealer
Yes
Employees Worked With
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Dragon
May 21, 2020 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Faulkner Buick GMC Team

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