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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,574 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,574 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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May 25, 2020
Great dealership! Friendly and professional! Service department is incredible! Jack goes out of his way to make the experience easy and quick! Highly recommend for anyone looking to get their GMC servic department is incredible! Jack goes out of his way to make the experience easy and quick! Highly recommend for anyone looking to get their GMC serviced! More
by ASHLEYMFORCE
Verified CustomerEmployees Worked With
Jack Platt
May 20, 2020
I had a very good connection with Manny. He was prompt & courteous. He made sure I was pleased with the work. He walked me to the cashier who was extremely pleasant at the end of her day. Great service! courteous. He made sure I was pleased with the work. He walked me to the cashier who was extremely pleasant at the end of her day. Great service! More
by rlr456
Employees Worked With
Manny 5*. Cashier w longer blonder hair 5*
May 19, 2020
All was fine with service during this strange time. Although a bit slow getting the car to customer once mechanic was done. It was not overly busy at the time either. Although a bit slow getting the car to customer once mechanic was done. It was not overly busy at the time either. More
by FAMEONE
Employees Worked With
Manny. ??
May 18, 2020
Each and every experience I have encountered, courteous and conscious, professional staff.I am completely satisfied with each service performed on my cascada. A pleasant experience and conscious, professional staff.I am completely satisfied with each service performed on my cascada. A pleasant experience More
by ednaminta48
May 17, 2020
Great service I have been using Faulkner for 15 years won't go anywhere else.They are the BEST!!!!! I have always been treated like a friend not a customer. Faulkne I have been using Faulkner for 15 years won't go anywhere else.They are the BEST!!!!! I have always been treated like a friend not a customer. Faulkner is my go to dealer. More
by lutz9877
May 08, 2020
Leslie in service is the greatest. She is the reason I buy Buick/GMC. Almost left GM totally because of the rest of service department. buy Buick/GMC. Almost left GM totally because of the rest of service department. More
by B
May 08, 2020
Service Great ! Amazing service and service writer. Everyone was pleasant and courteous. Thank you for a great experience. I will definitely be back. I wil Great ! Amazing service and service writer. Everyone was pleasant and courteous. Thank you for a great experience. I will definitely be back. I will recommend you to friends and family. More
by Barbara
Employees Worked With
Other Employees :
Jack Platt, Ted Donnon
May 07, 2020
The service team was very understanding of my concerns of tech being careful not to scratch my chrome wheels. Excellent job thank you ! Very much appreciated. tech being careful not to scratch my chrome wheels. Excellent job thank you ! Very much appreciated. More
by blazehunter1
May 05, 2020
That they always work with you . They keep you up to date with what they are doing to the car and making sure you are comfortable in the waiting room. with what they are doing to the car and making sure you are comfortable in the waiting room. More
by jasjys82
