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Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,636 Reviews

1,636 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

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June 06, 2024

Really like the friendly and knowledgeable staff. They truly listen and complete services in a timely manner. More

by ANNAMARYPADILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Anna! We're always here to help if anything else comes up!

June 06, 2024

The sales rep service was wonderful. When I found a headlight out he got it fixed. But the back light on the trunk I couldn't get it fixed when mentioned and found a squealing noise. I b More

by BERRYVONG666
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McQuiston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Berryvong! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 06, 2024

Great people Long wait for a 45min recall repair Paw prints all over the fenders and hood,steering wheel Clean up your mess Didn't get washed More

by DOWNINGTOWNWEST215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

It is always a pleasure to work with Leslie. She is always pleasant and a good listener. More

by webarnette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 06, 2024

Exceeded expectations! Service Team was great throughout the entire process. I have no problem recommending them to friends and family More

by ANDREWCOOK140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Andrew! Please let us know if we can do anything else to help!

June 06, 2024

The oil change went well in a timely manner. Excellent customer service from everyone I encountered that day. More

by eileenwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us! If there is anything else we can do to help just let us know! Have a great day!

June 05, 2024

Luis has always been great to work with. I have always had great experience with everyone at Faulkner. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Ken! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 05, 2024

Great service and fast. Took care of repairs while I waited. Service advisor was great to deal with. More

by TDANZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 05, 2024

They were great. Kind, respectful and helpful. The place is clean, comfortable. Thanks for all you do! More

by GIZMOBABY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 04, 2024

The service was prompt professional and courteous. Each concern was addressed and resolved to my satisfaction. More

by MESSINA122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Messina! Please let us know if we can do anything else to help!

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