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Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,593 Reviews
Call Service Center (610) 492-7109

1,593 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

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February 24, 2024

Followed through on all that needed to be done. Luis was very helpful. Appreciate his help More

by CCMUDGETT52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

February 24, 2024

Luis always takes care of any concerns with my vehicle. I'm happy with the service and timely matter in which they take care of me. More

by RBMILLER1355
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Jimenez
Report | Print
Feb 26, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, RBMILLER! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

February 22, 2024

Honest and fair. Quality workmanship. My trucks are typically delivered back to me in a short amount of time More

by Baxterlandscape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Baxter! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

February 12, 2024

Great experience. Luis was very apologetic. I will be back Good service. Good communication Thank you More

by Cselefante
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Jimenez
Report | Print
Feb 12, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

February 11, 2024

Was able to drive right into garage. Was taken care of by Luis in a timely manner. Answered all my questions and told me what to expect. Was in and out of there in less than 1/2 hour. More

by WINWHITE
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Jimenez
Report | Print
Feb 12, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, WINWHITE! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

February 11, 2024

The work is done in a timely matter and I have confidence that the work will be done correctly More

by Bigzeke612
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Hurst
Report | Print
Feb 12, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, Bigzeke! If there is anything else we can do to help just let us know! Have a great day!

February 02, 2024

Leslie provides excellent service. She is absolutely the best service advisor ever. Faulkner is lucky to have her. More

by FRANK@BINSURED.COM
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Hurst
Report | Print
Feb 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Frank! Please let us know if we can do anything else to help!

February 02, 2024

I only dealt with the service department, and the experience went rather well. Smooth and impressed More

by Pdm008
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Jimenez
Report | Print
Feb 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Pdm008! We're always here to help if anything else comes up!

February 01, 2024

Smooth and efficient Easy to get a hold of. Transparent in ETA for my vehicle More

by Stephen.jay.troop
Recommend Dealer
Yes
Report | Print
Feb 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the wonderful review, Stephen! Our whole team really appreciates it! Let us know if we can help with anything else!

January 30, 2024

Diligent service and friendly representatives. They provided excellent communication and made sure to stay on top of updating customer about status of vehicle and requirements for purchasing More

by DRIZZO1
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
Report | Print
Jan 30, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Drizzo! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

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