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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,535 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,535 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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October 05, 2023
I had good service and everyone is friendly. The extras service was nice, and I appreciate the car wash. The extras service was nice, and I appreciate the car wash. More
by SHAHADI
Verified CustomerEmployees Worked With
October 05, 2023
It was very easy to schedule my vehicle for service as well as shuttle service to/from work. Service advisor was very pleasant and courteous, and the mechanic is both competent and trustworthy. well as shuttle service to/from work. Service advisor was very pleasant and courteous, and the mechanic is both competent and trustworthy. More
by Missy
October 03, 2023
Faulkner Service Staff Does an Expellant Job. All The Tech's Are Great. I Have Been a Loyal Customer for Years & I Consider Faulkner the Best Dealership Service Dept., That I Eaver Dealt With All The Tech's Are Great. I Have Been a Loyal Customer for Years & I Consider Faulkner the Best Dealership Service Dept., That I Eaver Dealt With More
by GSHERUDA
October 03, 2023
Excellent customer service! Rusty and Jack the service manager provided knowledgeable customer service. They always treat me like a customer should be treated. Rusty and Jack the service manager provided knowledgeable customer service. They always treat me like a customer should be treated. More
by Frank.Fabrizio
October 03, 2023
The staff is friendly, thorough, and efficient . The job is completed in a timely fashion. The job is completed in a timely fashion. More
by Dorisarabia6
Employees Worked With
October 03, 2023
Only you will ever service my baby girl Yukon. You I trust , year after year I remain loyal and will continue to do so . A big fan of your certified technicians work and quality GMC parts. My whip You I trust , year after year I remain loyal and will continue to do so . A big fan of your certified technicians work and quality GMC parts. My whip runs like a dream because I follow all of their recommendations. Every year I look forward to dealing with my favorite service advisor “ Leslie “. MVP!! The Best , knowledge, experience and communicator with a soothing voice. Wow , she could sell me my own liver ! Can’t wait to come back and give Faulkner GMC more of my money. 👋😁👍 More
by dbens6969
Employees Worked With
October 03, 2023
Very thorough review of concerns I had listed. Love the text updates and payment link! Car is in fantastic condition. Love the text updates and payment link! Car is in fantastic condition. More
by WEHERBST
Employees Worked With
October 02, 2023
Took care of my needs without any problems. Also left me with instructions in case I have any more problems. Also left me with instructions in case I have any more problems. More
by Sabomann702
October 01, 2023
Service department is overly expensive and tries to trick you into getting repairs done that you done need. I was told I needed some repair in the rear of my vehicle for $700 that was a requirement for ins you into getting repairs done that you done need. I was told I needed some repair in the rear of my vehicle for $700 that was a requirement for inspection. I took my car somewhere else to be inspected and it wasn’t even brought up. Not a great way to do business. More
by SAMANTHAMILLER41
Employees Worked With
October 01, 2023
Appointments run on time. Employees are friendly and respectful. Work is completed as promised. There. Employees are friendly and respectful. Work is completed as promised. There. More
by Mspeers
Employees Worked With
