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Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,543 Reviews
Call Service Center (610) 492-7109

1,543 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

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August 31, 2023

It was easy to make the appointment and they were very efficient with my time. More

by Terrier9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 31, 2023

All issues taken care of can’t ask for any better service from sales or service department More

by MANDI996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Pullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Hi Mandi, thanks for the recommendation. Our team at Faulkner Buick GMC of West Chester values your feedback and looks forward to seeing you again soon.

August 30, 2023

Very good service and very good workmanship and very good customer service . Highly recommend fair and honest More

by Tyrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Hi Tyrone, thanks for the recommendation. Our team at Faulkner Buick GMC of West Chester values your feedback and looks forward to seeing you again soon.

August 30, 2023

Service was done on time and I received several status updates and videos. Overall great experience More

by ARHRZIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, ARHRZIC! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 30, 2023

Everything is working fine ant this point and they kept me informed throughout the process. More

by Stf0018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 30, 2023

Great experience having just moved to the area. Very communicative and clear on timeliness and expense. More

by Kmass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Kmass! We're always here to help if anything else comes up!

August 30, 2023

Professional. Good communication. Extended warranty work completed in a timely fashion. I will be back. More

by JOANCLEAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Joan! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 30, 2023

Very Nice dealership. The sales and service department are very friendly and knowledgeable. Truck was finished in a timely manner More

by BCHANDLER2210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Pullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, BCHANDLER! We're always here to help if anything else comes up!

August 29, 2023

Very pleasant experience, service was polite and efficient. The waiting area was clean,as were the bathrooms. More

by PATRELM.951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 29, 2023

Excellent Service and communication throughout the process, would recommend this place again to anyone looking for legit service. Thanks More

by WHITE CHEVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Hi WHITE CHEVY, thanks for the recommendation. Our team at Faulkner Buick GMC of West Chester values your feedback and looks forward to seeing you again soon.

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