Back

Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
1,957 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
Contact Dealership

705 Autopark Blvd.

West Chester, PA

19382

Directions

By Type

Showing 1,957 reviews

May 10, 2025

they were very friendly and on time asked me if I needed any questions answered they were upright and forward with everything More

by ckoby5159
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Johnson
May 10, 2025

Just thrilled with the way we were treated by everyone at Faulkner Buick last Thursday. Smooth, straightforward process. More

by POSITIVELEYANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Perry was great at understanding what I was looking for and did he best to accomplish my asks for a vehicle. More

by MJOLEJAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Good communication & kept me up to date about my car Courteous & professional ???? More

by mkmickey26
Recommend Dealer
Yes
Employees Worked With
Patrick
May 09, 2025

Great communication and very friendly. Fixed my car in no time and a nice experience More

by belfast303
Recommend Dealer
Yes
Employees Worked With
Rusty
May 09, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 08, 2025

Fit me in for the first oil change and inspection without an appt. Friendly and considerate. More

by CHRISMCCONATHY
Recommend Dealer
Yes
May 09, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thanks, Chris! We're glad we could fit you in and get that first oil change and inspection taken care of. Our team always aims to be as accommodating and considerate as possible, so it's great to hear that came through. We appreciate you taking the time to share your experience and look forward to seeing you again!

May 07, 2025

Love the service details provided on the invoice. Options provided at all steps , great service More

by PAULBERNOT
Recommend Dealer
Yes
Employees Worked With
Patrick
May 08, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi Paul, Thank you for the great feedback! We're glad to hear you appreciated the detailed service information and the options provided throughout your visit. Transparency and top-tier service are what we strive for, and it’s great to know that came through during your experience. We look forward to serving you again!

May 07, 2025

It had been raining heavily and I desperately needed new windshield wipers. I called Faulkner and talked to Ali and she said she check and see if she could squeeze me in. I drove up to Faulkner and the serv More

by Marty Gunther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts dept. and service rep that installed wipers
May 08, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi Marty, Thank you so much for sharing your experience with us. We’re truly glad Ali and the rest of the team were able to assist you so quickly, especially in such tough weather conditions. It means a lot to hear that you felt cared for and supported — that’s exactly what we strive for with every guest. Your kind words made our day, and we’re always here whenever you need us!

May 07, 2025

Very professional From making the appointment, dealing with the service provider and the work that was performed everything was done in a professional manner. More

by pjcimino
Recommend Dealer
Yes
Employees Worked With
Service advisor Patrick klos
May 08, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to share your feedback! We’re so pleased to hear that every step of your service experience, from scheduling to completion, was handled professionally. Providing top-notch service is our priority, and your kind words mean a lot to the team. We look forward to assisting you again in the future!

May 06, 2025

I've been using Faulkner for all my service needs on my '21 Yukon AT4 for a while now and have never had an issue or complaint. More

by Shawn M.
Recommend Dealer
Yes
Employees Worked With
Rusty
May 06, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi Shawn, Thank you for your continued trust in Faulkner for your Yukon AT4's service needs! We're thrilled to hear you've had consistently great experiences with us. Your loyalty means a lot, and we look forward to keeping your vehicle running smoothly for many miles to come!

1
...