Faulkner Honda

They sold my teenage daughter a car with a washed title. It is not worth the cost of repair for its first inspection since purchase. It is not worth the cost of repair for its first inspection since purchase. More

We have been looking for a 2013 CR-V. We went to 2 other dealers in our area. We couldn't make a deal and never received a call back from either one. I check Faulkner Honda online and immediately got an dealers in our area. We couldn't make a deal and never received a call back from either one. I check Faulkner Honda online and immediately got an email from Patti Della Vecchia and then a telephone call. We set up an appointment with her and met our salesman, Mike Grant. Mike made us feel very comfortable. We accepted the offer and the transaction was complete and fast. We are looking forward to doing our service with Faulkner. More

I had a very pleasant experience dealing with Patti and Suljo at Faulkner Honda. I didn't have a great deal of free time so I dealt with Patti via email and she was very responsible and helpful. We came to Suljo at Faulkner Honda. I didn't have a great deal of free time so I dealt with Patti via email and she was very responsible and helpful. We came to an agreement on the price for a specific car, which I found to be very reasonable, and when I had free time I went down to the dealership, worked with Suljo and he made the buying process a breeze. Before long I was driving home in my new car. I highly recommend Faulkner Honda. More

This was my first car buying experience and I could not have been happier with my overall experience. The staff was extremely friendly and helpful. I knew the that I wanted to purchase a 2012 Honda Civic. have been happier with my overall experience. The staff was extremely friendly and helpful. I knew the that I wanted to purchase a 2012 Honda Civic. The salesman, Troy, did not try to sell me the 2013 model or push me to look at other models. After my test drive he had the prices calculated. I had done research prior to going to the dealership so I knew, roughtly, what the invoice price was for the vehicle. His price came in lower than the total invoice for the dealership. Because this was my first buying experience, I wanted to think about it. He let me leave that evening, with the intention of returning the morning. He never pressured me to stay and/or make a decision at that point. He also let me leave a printout of the offer. When I returned the following day with the intention of buying the car, Troy was again very friendly and supportive throughout the process. I fet that Faulkner Honda cares about their customers, and is an honest and trust worthy dealership. As I completed my paperwork, the financial representative, Mike, gave me the best possible deal on Honda Care, an extended warranty for my vehicle. He knew that my financial situation was tight, but he wanted to ensure that I had the best coverage and Honda care possible, so he worked with his team to get me the best deal on an extended warranty. I honestly cannot reiterate enough how wonderful my experience was. Faulkner Honda will be my first stop when looking to purchase a new vehicle in the future. More

Patti and Shana did an outstanding job! They are professional and very knowledgeable about the Honda Line. What impressed me the most is that they followed up after the sale to make sure I was sati professional and very knowledgeable about the Honda Line. What impressed me the most is that they followed up after the sale to make sure I was satisfied. More

I went down the Faulkner Honda at the pre owned shop and was at first surprised and happy. The prices seemed to be pretty fair at a glance. Then came the salesmen, I looked at a Honda Civic 1996 and he said was at first surprised and happy. The prices seemed to be pretty fair at a glance. Then came the salesmen, I looked at a Honda Civic 1996 and he said if I wanted to take for a drive I said ok. The car itself was nice nothing much to complain about. Then we talked about price, and this is why my rating has gone down. He said $5,000 I said ok and then I looked on the website via my phone and saw the price was in fact $4,600. So first off he lied to me for some extra cash. Then when we went to sit down in his office he was hesitant about offering the service records. Salesmen went to grab the manager and he was so unfriendly and came out and said to me "We don't sell crap here!" And I was shocked he would come out and say that to a prospective buyer. Although this car was a decent buy, and I'm in desperate need of one I could not buy it. The way the treated me and spoke to me was absolutely demanding and rude. Furthermore after I decided I was not doing business with them, the salesmen would not stop calling me after I said I wasn't interested and then he made up lies on my voice mail about the car being gone but I live a mile away from the dealer and it was not gone. I don't care if your selling a car for $1.00 that customer service was absolutely horrible. I would say avoid this place but who knows you may get a better salesmen then I as well as a better manager. More

I hate haggling for anything, especially for something as expensive and important as a new car. This time around, I used the internet (Edmonds.com) to find 5-6 area dealers and submitt my inquery for a new expensive and important as a new car. This time around, I used the internet (Edmonds.com) to find 5-6 area dealers and submitt my inquery for a new Honda Fit. They all responded within 24hrs. I told them the car I wanted and asked for their best price. Although Faulkner Honda did not give me the best price, They were the only dealer with the exact car I wanted in inventory. I e-mailed them to ask if they would accept a lower price that I was willing to pay. 45min later, they e-mailed to agree to sell me my new car. I arrived at Faulkner Honda 2hrs later to sign the paper work. They said it would be quick and easy. Well, it was easy, but not as quick as I would like. We signed papers, listened to their post-sales pitch, extended warranty offer, financing options, etc. I purchased the car with cash, and it still took about 45min! My goal was to purchase the best small car available (Honda Fit) at the cheapest price possible (almost). I think I did at Faulkner Honda. I hope to do it this way again next time! More

This was the easiest car buying experience ever! Everyone was very friendly and ready to help.Mike did a great job dealing with me over the phone. When we got to the dealership, he knew everything about all was very friendly and ready to help.Mike did a great job dealing with me over the phone. When we got to the dealership, he knew everything about all the features of the car plus any other questions we had. It was nice to find a dealer that was more than willing to work wth us. More

Michael Grant did an outstanding job presenting the vehicle, explaning the upgrades to the 2012 Odyssey EX and giving us a very competative price. Michael walked us through the entire purchase process vehicle, explaning the upgrades to the 2012 Odyssey EX and giving us a very competative price. Michael walked us through the entire purchase process answering all concerns and providing very helpful information for us to make a informed decision. I have been buying vehicles since 1971. Mr Grant was the most informed, friendly, and professional sales rep that I have dealt with. What a great job, every dealer should be blessed with some one like Mr Grant & Patti on their staff. I would recommend this dealership to anyone. Thanks again for a very pleasent car buying experience. Curt & Joyce Ramsey More

My car buying experience at Faulkner was very positive. All Staff I worked with was friendly, helpful and very knowledgable. Any questions I had were answered immediately. Patti was in contact with me from All Staff I worked with was friendly, helpful and very knowledgable. Any questions I had were answered immediately. Patti was in contact with me from the time I started looking until the time my CRV was delivered. Mike and Steve were both professional and helpful with the delivery of the vehicle. I would highly recommend Faulkner Honda to anyone purchasing. More