Faulkner Honda

They had the exact car and color I wanted and were very nice and knowledgeable nice and knowledgeable More

Nice new facilities and many employees but as expected, the customer is paying for it. Like many repair centers, they go by book labor time which can create duplication of time doing certain repairs. the customer is paying for it. Like many repair centers, they go by book labor time which can create duplication of time doing certain repairs. More

The service is always excellent. We bought so many cars from there and never had no problem. We bought so many cars from there and never had no problem. More

amazing customer service they took care of everrything an i am a very happy customer definetly recommend an i am a very happy customer definetly recommend More

Great service Alex is the best salesman ever. this is the third car I bought from him this is the third car I bought from him More

Good service, covered a lot even when free tuneups were out. Friendly staff and good environment. out. Friendly staff and good environment. More

Alex at Faulkner Honda was the Best! He is super knowledgeable and patient! He made the process fun and seamless! He is super knowledgeable and patient! He made the process fun and seamless! More

THE MOST UNPROFESSIONAL CAR DEALERSHIP I HAVE EVER DEALT WITH. I ordered keys for my car in April of 2023 and did not receive them until February 2024! They never called me to say the keys had arrived. I ha WITH. I ordered keys for my car in April of 2023 and did not receive them until February 2024! They never called me to say the keys had arrived. I had to continuously call them for 10 months. Then when I arrived to pick up the keys, THEY WERE NOT EVEN CUT YET!! Seriously, after 10 months! The staff is always friendly, but totally UNPROFESSIONAL, and they could care less about any inconvenience they cause you because they're all too busy talking to each other to notice. After waiting for 10 MONTHS to receive my keys, they had to "check to see" if someone could program them for me, AND they had the audacity to try to charge me to have them programmed! The service manger Scott Stewart was laughing at the situation, then he raised his voice to try to shut me up so other customers wouldn't hear my complaint. He said he was "doing me a favor" by waiving the fee and I should be thankful that he was "being nice". Umm ok. I don't care if I have to go to THE MOON to find a different Honda dealership, I'm not coming back to this one, they're horrible. More

They refused to honor the purchase price. They failed to honor trade in amount. They neglected to return deposit after purchase. They failed to honor trade in amount. They neglected to return deposit after purchase. More