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Faulkner Honda

Harrisburg, PA

4.8
510 Reviews

3801 Paxton St

Harrisburg, PA

17111

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Showing 510 reviews

July 27, 2016

THE SERVICE DEPARTMENT IS THE BEST PART OF HONDA PAXTON ST. I LIKE DEALING WITH JAMES MILLER. I HAVE BEEN GOING TO HIM FOR A WHILE. THE SERVICE DEPARTMENT IS GREAT. THE PEOPLE ARE SO NICE AND FRIENDLY. ALL More

by maggsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Miller
Jul 28, 2016 -

Faulkner Honda responded

Thank you for the fabulous review! We can't tell you enough how much we appreciate James and the rest of the service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you again in the future! Sincerely, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, pdellavecchia@faulknerhonda.com

July 15, 2016

Great Experience!! Everyone that was involved in the process of getting our vehicle is so friendly and attentive and truly cares about making your experience the best it More

by denita2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Shenk, Michele Bailey
Jul 18, 2016 -

Faulkner Honda responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing attentive and friendly service to every customer that comes to our dealership. We're happy to see that your visit reflects these values. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, pdellavecchia@faulknerhonda.com

July 11, 2016

Excellent Customer Service My salesperson, Terry Sprignoli, showed professionalism and was very knowledgeable about the product he was selling. He treated me with much respect a More

by AngC131
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Sgrignoli
Jul 12, 2016 -

Faulkner Honda responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know that Terry was able to provide you with the professional and knowledgeable service Faulkner Honda is known for. Thank you for your recommendation and please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, pdellavecchia@faulknerhonda.com

May 24, 2016

Treated like family! My two daughters and I had Shana Gardner! She treated us like family and she has gone above and beyond to get us our cars with such great deals! We ab More

by Survivor 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shana Gardner
May 25, 2016 -

Faulkner Honda responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We’re glad Shana was able to meet your needs. Don't hesitate to reach out if you have any further questions. Regards, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, pdellavecchia@faulknerhonda.com

May 22, 2016

Great experience! Alex was very helpful and made everything about purchasing my first car so simple! He was able to provide many benefits to make my life a lot easier! More

by Kelseyp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shmonov
May 23, 2016 -

Faulkner Honda responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, tsegura@faulknerhonda.com

May 18, 2016

Good deal on my Fit My salesman, Mike Grant, watched for a good deal for me and called to tell me about the Fit that I wanted and I bought it that day. More

by Lindar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sang Hoang, who expertly described my service plans and Joe Simmons, who was training and did an excellent job, Mike Grant
May 19, 2016 -

Faulkner Honda responded

We appreciate you taking time to leave us a great review! We are pleased to hear Mike did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, tsegura@faulknerhonda.com

May 14, 2016

Great experience We had Shana and my firm has used her for a very long time and for many cars. She was awesome and I would recommend her to anyone. More

by Clasymusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shana Gardner
May 17, 2016 -

Faulkner Honda responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff Shauna at Faulkner Honda was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with her. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Patty Della Vecchia, Customer Communications Manager, (717) 232-8800, tsegura@faulknerhonda.com

April 09, 2016

Service Department I used to dread taking my car somewhere for service (believe me I have had my fair share of service visits) until I started using Faulkner Honda's ser More

by Tracie415
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Miller
Apr 11, 2016 -

Faulkner Honda responded

Tracie, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. If you have any questions about the work that was done please feel free to contact us. Brad Wright | General Manager | bwright@faulknerhonda.com

April 01, 2016

Great experience George, Heather, Shane, Sean & everyone else I met, were so kind, patient & helpful. They helped me purchase a great vehicle. I went back today with More

by Donna Clouser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Heather, Shane, Sean
Apr 06, 2016 -

Faulkner Honda responded

Donna, thanks for this marvelous review and congratulations on your new purchase! We are so pleased that George, Heather, Shane, Sean and the rest of our team were able to provide you with such exceptional service. Enjoy your new car and we look forward to the opportunity to service you in the future. Brad Wright | General Manager | bwright@faulknerhonda.com

March 27, 2016

As a team Shana Gardner. As busy as she was she was able to get us in and in a few hours back out in our brand new van. More

by Jim & Jodi K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill in finance , Shana Gardner
Mar 31, 2016 -

Faulkner Honda responded

Jim and Jodi, we appreciate you taking time to leave us a great review! We are pleased to hear Shana did a great job in assisting you in your purchase. Until we have the opportunity to work with you again, drive safe and enjoy your new car! Brad Wright | General Manager | bwright@faulknerhonda.com

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