
Faulkner Honda
Harrisburg, PA
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Speaking from someone who was in the auto industry for several years, this was the best car buying experience I have ever had. From the intial contact by Patti, the Internet Sales Manager, who was honest several years, this was the best car buying experience I have ever had. From the intial contact by Patti, the Internet Sales Manager, who was honest and upfront, she made it easy and very comfortable to do the whole deal on the phone. When I arrived at the dealership my new truck was outfront waiting for me. Patti greeted me and introduced Suljo to me, he went over all the books and took me to my new truck and went over it inside and out. Mike in finance had all the paper work ready for me to sign, it took less then one hour from the time I arrived to I was driving home in my new truck. I could not be happier with the deal I got and the treatment I recieved. I would like to thank Patti, Suljo, and Mike again for all they did. More
Great service and a wonderful experience. No pressure in buying a new car and they spent a lot of time answering all of my questions. I would reccomend this group to anyone looking for a car. buying a new car and they spent a lot of time answering all of my questions. I would reccomend this group to anyone looking for a car. More
I just purchased a 2013 Honda Accord Coupe V-6 with Navigation System from Faulkner Honda in Harrisburg. This car is very hard to find. I had sent an email to Patti Vecchia for a price quote with wha Navigation System from Faulkner Honda in Harrisburg. This car is very hard to find. I had sent an email to Patti Vecchia for a price quote with what I was looking for. She called me and said she had one coming on the truck that night or the next day. She called to let me know the car had arrived. I went up to the dealership the same day she called to look at the new car. When I met Patti she was very nice, polite and professional. She, in turn, referred me to Shana Gardner, who would be my Sales Consultant, who was also very nice, very friendly, and professional. She was not pushie. She gave me all the time I needed to make up my mind in regards to purchasing the new car. She went over all the bells and whistles in great detail. When I decided I wanted the car there were four accessories I wanted added. Shana called right away to get those accessories delivered the next day so the dealership could have them installed. When I went back up to purchase the car all the paperwork was ready. The finance part went very well and didn't take a lot of time. Shana went over all the bells and whistles again and gave me all the time I needed to ask questions, etc. Everyone I met at the dealership was very friendly and professional. I would definitely recommend this dealership to anyone looking to buy a Honda. More
Patti offered me the best price quote on my new 2013 Accord Touring I was purchasing and I was also able to get great value on my trade in from Suljo. Faulkner beat dealerships in the area, both PA and Accord Touring I was purchasing and I was also able to get great value on my trade in from Suljo. Faulkner beat dealerships in the area, both PA and MD, on the new car price and I'm convinced I wouldn't have gotten the trade in value I did from other dealers as well. Very easy to work the new car deal via email and then test drive and paperwork with Suljo and Kevin were a breeze. Great buying experience and I'm looking forward to using the service department when the time comes. More
Faulkner offered me the best price quote on both the new car I was purchasing and my trade in offer. They beat all the other dealerships within a 100 mile radius by hundreds if not in the thousands from oth car I was purchasing and my trade in offer. They beat all the other dealerships within a 100 mile radius by hundreds if not in the thousands from others. There was no attitude like you would receive from Bobby Rahal, just straight to the point and fast. I was in and out of the dealership in just little over a hour. More
We have been looking for a 2013 CR-V. We went to 2 other dealers in our area. We couldn't make a deal and never received a call back from either one. I check Faulkner Honda online and immediately got an dealers in our area. We couldn't make a deal and never received a call back from either one. I check Faulkner Honda online and immediately got an email from Patti Della Vecchia and then a telephone call. We set up an appointment with her and met our salesman, Mike Grant. Mike made us feel very comfortable. We accepted the offer and the transaction was complete and fast. We are looking forward to doing our service with Faulkner. More
I had a very pleasant experience dealing with Patti and Suljo at Faulkner Honda. I didn't have a great deal of free time so I dealt with Patti via email and she was very responsible and helpful. We came to Suljo at Faulkner Honda. I didn't have a great deal of free time so I dealt with Patti via email and she was very responsible and helpful. We came to an agreement on the price for a specific car, which I found to be very reasonable, and when I had free time I went down to the dealership, worked with Suljo and he made the buying process a breeze. Before long I was driving home in my new car. I highly recommend Faulkner Honda. More
This was my first car buying experience and I could not have been happier with my overall experience. The staff was extremely friendly and helpful. I knew the that I wanted to purchase a 2012 Honda Civic. have been happier with my overall experience. The staff was extremely friendly and helpful. I knew the that I wanted to purchase a 2012 Honda Civic. The salesman, Troy, did not try to sell me the 2013 model or push me to look at other models. After my test drive he had the prices calculated. I had done research prior to going to the dealership so I knew, roughtly, what the invoice price was for the vehicle. His price came in lower than the total invoice for the dealership. Because this was my first buying experience, I wanted to think about it. He let me leave that evening, with the intention of returning the morning. He never pressured me to stay and/or make a decision at that point. He also let me leave a printout of the offer. When I returned the following day with the intention of buying the car, Troy was again very friendly and supportive throughout the process. I fet that Faulkner Honda cares about their customers, and is an honest and trust worthy dealership. As I completed my paperwork, the financial representative, Mike, gave me the best possible deal on Honda Care, an extended warranty for my vehicle. He knew that my financial situation was tight, but he wanted to ensure that I had the best coverage and Honda care possible, so he worked with his team to get me the best deal on an extended warranty. I honestly cannot reiterate enough how wonderful my experience was. Faulkner Honda will be my first stop when looking to purchase a new vehicle in the future. More
Patti and Shana did an outstanding job! They are professional and very knowledgeable about the Honda Line. What impressed me the most is that they followed up after the sale to make sure I was sati professional and very knowledgeable about the Honda Line. What impressed me the most is that they followed up after the sale to make sure I was satisfied. More