
Faulkner Honda
Harrisburg, PA
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I live far from the dealership and consulted every Honda dealer within 150 miles. Mike Grant represented Faulkner and he did a great job. He was friendly and understanding throughout the entire process. I g dealer within 150 miles. Mike Grant represented Faulkner and he did a great job. He was friendly and understanding throughout the entire process. I got the price I wanted, the options I wanted, and when I wanted it. If you are in the market for a Honda, I highly suggest you give Mike Grant a call, the least he can do is work up some numbers. More
Jim was an extremely personable sales consultant who made me feel at ease. He was knowledgable about the vehicle and answered all my questions. Not once did I feel any pressure and believe he did what he c me feel at ease. He was knowledgable about the vehicle and answered all my questions. Not once did I feel any pressure and believe he did what he could to get me the best deal. I would highly recommend contacting Jim if you want to have an overall pleasant experience in this process. Thanks Jim for helping me!! More
Mike Grant & Faulkner Honda are fantastic! Mike was VERY quick responding to e-mails & was able to meet my "out the door" price in order to get me into a 2014 Honda Odyssey (which I love!) After agree VERY quick responding to e-mails & was able to meet my "out the door" price in order to get me into a 2014 Honda Odyssey (which I love!) After agreeing on a price through a few e-mails & phone calls, my husband and I drove 2 1/2 hours to deal with Faulkner. No dealership in our area could get us to a price that worked for us.....but Faulker & Mike were able to do so! When we arrived, Mike was ready for us....no wait! He was extremely knowledgeable about all the options in the Odyssey & was very thorough with the explanations of the cars bells & whistles! I've purchased 3 new vehicles in the 5 years....and this was by far my best experience yet! I would definitely recommend Mike Grant & Faulkner Honda to anyone who is in the market for a new car! More
This was our first time buying a car over the internet without seeing it. The experience was straight forward and easy including a valuation of our trade. Suljo was very helpful. He responded quickly t without seeing it. The experience was straight forward and easy including a valuation of our trade. Suljo was very helpful. He responded quickly to emails and calls. He was patient in answering all of our questions in a friendly manner. Also, the Business Manager was friendly and provided clear financing information. In fact, he helped us find a great a interest rate. Also, I was surprised that Faulkner delivers cars to your home. The person delivering the car was friendly and informative. He made the paperwork simple and understandable. We were able to complete all the paperwork at our kitchen table with no problems. If you are nervous about buying a car over the internet, you don't need to be if buying from Faulkner Honda. Suljo is a great sales rep to work with when buying. Best to you in your car shopping. Ron and Kathy Erie, PA More
a great car at a good price. jim collins is one of the nicest, most personable salesmen you will meet. while i did hit a few stumbling blocks due to a two-state transfer, mr stephen balaban was an absolu nicest, most personable salesmen you will meet. while i did hit a few stumbling blocks due to a two-state transfer, mr stephen balaban was an absolute terminator hacking through red tape and going above and beyond to get the details settled. his committed service is truly an asset both to the dealership and each and every customer he takes such care of. gentlemen like this are few and far between. thanks again to the men and women at faulkner honda. More
In 2001, I leased an Accord from Bobby Rahal Honda. At lease expiration, they were less than helpful, and basically refused to budge off MSRP on a new accord. So, I went to Faulkner, met Mike, and purcha lease expiration, they were less than helpful, and basically refused to budge off MSRP on a new accord. So, I went to Faulkner, met Mike, and purchased a 2004 Accord after some minor negotiating. I was probably there less than 2 hours between a test drive and delivery! Great work! After flood damage to my Accord a year later, I went to purchase the same car, and called Bobby Rahal first. I told them what I wanted (same car, but 2005) and how much I wanted to pay (same as previous car). They actually said no (something about prices changing year to year and they would loose money). For the record, between depreciation and flood damage deductible, I lost money; I wasn't getting a 'free' new car. Anyway, I called Mike, and he came through, selling me exactly what I wanted for the price I wanted. So Faulkner is my go to dealer. Its also worth noting that Faulkner service is reasonable and convenient. They definitely get my maintenance and repair work. More
I thought the service was excellent; I could not ask for a better experience for my first time buying car. I thought I could not buy the car because of my paperwork issue; however Troy was very helpful and a better experience for my first time buying car. I thought I could not buy the car because of my paperwork issue; however Troy was very helpful and able to help me out. And the paper issue resolved more smoothly than I thought. Last but not least; I love my Honda Accord 2013. More
As a long time Honda owner and customer I usually stay with what I know. I have purchased/leased my last five cars from Faulkners west shore competitor. This time I decided to give Faulkner Honda and Kurt with what I know. I have purchased/leased my last five cars from Faulkners west shore competitor. This time I decided to give Faulkner Honda and Kurt U. an opportunity for my business. Kurt U. came through with flying colors! Great customer service and attention to detail. I was very impress with Kurt and his professionalism. Overall great experience and price!! More
Hi Patti and Troy, I cannot believe the experience I Hi Patti and Troy, I cannot believe the experience I had at Faulkner Honda. I was have so many problems obtaining a new car, but that changed th Hi Patti and Troy, I cannot believe the experience I had at Faulkner Honda. I was have so many problems obtaining a new car, but that changed this past Saturday when I received a phone call from Patti. I all but gave up after visiting a half dozen dealers in this area and as far away as Greencastle, PA. I just came out of a Chapter 7, and I was looking to replace my 2001 caddy. It was a nightmare. I was told "no problem, we can be your car dealer and we will work with you". NOT THE CASE. I have worked with professionals over this country for more than twenty years, but when Patti called me and indicated that Faulkner Honda "could help me", I was more then skeptical, I was about to give up, more promises from people that where only interested in selling a car, not taking into account the personal toll it takes on an individual who has fallen on hard times. Patti was persistent, she promised me that Faulkner could do something for me. She was right, Patti and Troy worked for hours, and at the end of the day I was driving a new 2113 Honda Civic. Wow, there are people and businesses out there who do work for the public and individual good. Faulkner is one of those. All I can say is Thank You....Thank you very much. Sincerely, Mike Hillegas More
Both Patti and Troy were great to work with. I looked at three other dealerships, but Patti got me to look at Faulkner first. Thank goodness Patti got me in the door. Both Patti and Troy went above and beyo three other dealerships, but Patti got me to look at Faulkner first. Thank goodness Patti got me in the door. Both Patti and Troy went above and beyond to help make the deal work. They gave me what I wanted for my trades and gave me the best prices on the two cars that I wanted. With other dealerships, it was always this back and forth never coming close to the price point that I received from Faulkner. Patti was up front, honest and stuck to her word. Troy even drove a brand new car to my home on the West shore just so that my busy wife could test drive the car. Now that's service!!! No other dealership even bother to ask. If you are in the market for a new or used car or truck, start with Faulkner first. I did and it paid off! More