Faulkner Honda

I paid several hundred dollars to have the latch replaced on the hatchback of my Honda Fit. I have had to take it back 3 or 4 times (enough that I've forgotten now) because it stopped working. Twice they bas on the hatchback of my Honda Fit. I have had to take it back 3 or 4 times (enough that I've forgotten now) because it stopped working. Twice they basically blamed me for the problem. The first time they didn't charge, but this time they said the screws holding it in had become loose and somehow shifted the mechanism, causing it not to work. When my husband received the call saying it was ready, the caller suggested that it happened because I had been slamming the hatchback too hard, and I was charged $80 for 30 minutes to "fix" it (I'm not holding my breath). The story changed when I arrived to pick the car up, and it was suggested it happened by being jostled loose just through driving--WHAT? I was told that the screws have been glued in place so it shouldn't happen again. Just an aside about how hard I am on my car--it is a standard transmission with over 205K, and I'm still on the original clutch. At least that's something that Honda got right. More

They are very professional, knowledgeable, and helpful. It has been a good experience. I would recommend to others. It has been a good experience. I would recommend to others. More

I love their service department. Everyone is so knowledgeable and kind. I tell all my friends about Faulkner Honda! Everyone is so knowledgeable and kind. I tell all my friends about Faulkner Honda! More

Outstanding service and professional staff! I would highly recommend Faulkner Service to anyone looking for service for their Honda! I would highly recommend Faulkner Service to anyone looking for service for their Honda! More

James is so amazing! ! Every time I need service, he is quick to get my car in, respond by email, phone, text, etc to make sure my care is taken care of by a great mechani ! Every time I need service, he is quick to get my car in, respond by email, phone, text, etc to make sure my care is taken care of by a great mechanic!! I could not ask for a better person to work with.at Faulkner Honda!! More

Poor price is to much no courtesy bad mad faces wild West I won't buy again there I won't buy again there More

Good place they work fast to get you serviced and out nice people always smiles on face nice people always smiles on face More

Dino DiFrancesco and Ben Miller worked a miracle with me and got me into the car I wanted. Great customer service! Excellent! and got me into the car I wanted. Great customer service! Excellent! More

Over 6 years of excellent customer service. All staff goes above and beyond and meets you where you are at financially and mentally! All staff goes above and beyond and meets you where you are at financially and mentally! More

Awesome day! I got a great deal on my brand new 2025 Honda Ridgeline truck! I am very pleased. Thank you Honda and Alex M.! I got a great deal on my brand new 2025 Honda Ridgeline truck! I am very pleased. Thank you Honda and Alex M.! More