Faulkner Hyundai - Philadelphia

Setting up the service appointment I let them know that a window switch on the driver's door fell off. So, I think the switch panel must be ordered and received to the time of my appointment. They had 2 week window switch on the driver's door fell off. So, I think the switch panel must be ordered and received to the time of my appointment. They had 2 weeks for that. Instead, I just came to hear that the part will be ordered and a new appointment will be set up. So, I have to spend another half a day, fuel for driving and cleaning my car thereafter, because they do not use disposable sit covers. Very sad! More

Steve provided direction and guidance during our selection of an automobile. His energy and warmth was outstanding. I will refer friends and family to Steve selection of an automobile. His energy and warmth was outstanding. I will refer friends and family to Steve More

I had a good experience at Faulkner - straightforward communication and negotiation and generally made the car purchase pleasant and easy. communication and negotiation and generally made the car purchase pleasant and easy. More

Everyone we dealt with was knowledgeable and helpful We called after we got the car and John answered all of our questions called after we got the car and John answered all of our questions More

Very friendly and knowledgeable staff. Took care of my needs and made the process very easy Took care of my needs and made the process very easy More

It’s a great place. Clean and staff is always pleasant and professional and courteous Clean and staff is always pleasant and professional and courteous More

Great experience from start to finish! The staff was friendly, helpful, and made the process easy. Highly recommend this dealership to anyone looking for excellent service. The staff was friendly, helpful, and made the process easy. Highly recommend this dealership to anyone looking for excellent service. More

Salesman. Fred Falcon was incredibly helpful and knowledgeable about the Tuscon. The facility was clean and bright and the coffee machine was well stocked. C Fred Falcon was incredibly helpful and knowledgeable about the Tuscon. The facility was clean and bright and the coffee machine was well stocked. Comfortable waiting area too More

I acquired my first ever Hyundai, a 2025 Kona, about a year and a half ago. Every experience from purchase to two separate trips for routine service has been excellent. Faulkner will definitely be on my l year and a half ago. Every experience from purchase to two separate trips for routine service has been excellent. Faulkner will definitely be on my list for my future automotive needs. More

Everything was good. Our salesperson was very polite, courteous and friendly. He answered all our questions properly. Many thanks to him and everyone else involved in our Our salesperson was very polite, courteous and friendly. He answered all our questions properly. Many thanks to him and everyone else involved in our car purchases. More