Faulkner Hyundai
Harrisburg, PA
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Very Good service, everyone was super nice and make all the process super simple and easy. Todd was an excelent sales man and he really understand was i was looking for the process super simple and easy. Todd was an excelent sales man and he really understand was i was looking for More
I took my car in for 5000 mile checkup and recall. They were able to do the oil change and check up but not the recall. I now have to wait 3 weeks and take the car back (25 miles from home(. They h They were able to do the oil change and check up but not the recall. I now have to wait 3 weeks and take the car back (25 miles from home(. They had no internet connection with Hyundai. They washed the car but not very well and they keep harassing me about bringing my car in for service even though I had an appointment 6/1. I got another notice today to call for service. The one hand doesn’t know what the other one is doing. I do love my Tucson. Earline Jones More
I made an appointment with Falkner Hyundai’s AI phone bot. It did not update their appointment schedule so when I dropped off, they couldn’t get me in. So I had to rent a car. It took three days to tell bot. It did not update their appointment schedule so when I dropped off, they couldn’t get me in. So I had to rent a car. It took three days to tell me they needed to order parts. Four days of a car rental and I still have to take the car back AND rent another car. EXTREMELY EXPENSIVE and I haven’t even gotten my car fixed. More
Very friendly ! Gave a fair trade. Todd knew the vehicle. Was over all a great experience. All the staff were very friendly. Gave a fair trade. Todd knew the vehicle. Was over all a great experience. All the staff were very friendly. More
Everyone was excellent and Skylar, Tom and Gus were awesome beyond belief. They not only explained everything but showed me how to fill out all of forms and Skylar took the time to sit with while we si awesome beyond belief. They not only explained everything but showed me how to fill out all of forms and Skylar took the time to sit with while we sitting in the car. I am almost 74 years old so I am what is called a Low Tech guy. But she showed me the basic things so I was able to drive off the lot safely. Now how cool is that! They are a great asset for the dealership and the people that come to get a car that fits them. Keep it up. Thanks. More
Had a great experience with my sales rep Quinn. This dealer is actually further away from another location for me. But it was worth it for the experience. This dealer is actually further away from another location for me. But it was worth it for the experience. More
Every staff member I dealt with was professional, friendly, and efficient. I felt heard, and did not feel pressured into anything. Would highly recommend friendly, and efficient. I felt heard, and did not feel pressured into anything. Would highly recommend More



