Worst place I have ever done business with. We bought a Certified Preowned Tuscon back in August 2020. Our salesman was very friendly and made us feel confident in their service. Before we bought our vehicle, we told him that it looked dirty inside and needed cleaned, he said not to judge him on the appearance of the vehicle that it was going to be fully detailed and the tires would be shined and it would be a night and day difference when we got it, and it would never look better than the day we pull it off the lot. We put our trust in him. When we got the car, it had all the same dirty spots and residues we found before we got it and the tires weren't shined, it certainly was not detailed. After driving it for a day, it was rainy and I noticed for the first time that it had a few small chips in the windshield. I thought I should check the car out more, I found a 173 point inspection checklist that dealers were to fill out for the Certified Preowned. I checked those things myself and a list of things I wanted them to check out for me, including some of the brake pads and tires that appeared to be borderline on the CPO checklist, and I mentioned about the dirty seats, car interior, chips in the windshield, spark plugs the maintenance schedule says should have been replaced 1000 miles ago, and some other questionable things. I also asked for a copy of the CPO checklist that I found on Hyundai's website which it said would be included with a CPO vehicle. I brought the vehicle in and the salesman and manager looked it over with me. They saw the chips, they saw the dirty seats and spots of dirt in the car. When they called me back in, to my list of around 10 different specific items the salesmen simply says, the mechanic said everything is fine. I had specific questions that were not answered. The salesperson was too busy with other customers and didn't have time to go over my car with me. As I looked over the vehicle, it was still dirty in all the same spots and the chips were not filled. The salesperson asked if everything was okay as he walked by with other customers, I said it was still dirty and the chips weren't filled, he said, yeah I saw that. They did nothing about it, and they didn't appear to care at all. He didn't stand by his word and the car had to be cleaned by me after it left the dealer and it looked better after it left the dealer, not before! The dirty seats turned out to be stained seats and are not going to look any different. They did nothing to make up for all of this, they just gave us the dis. After 3 times of asking for a copy of the 173 point inspection checklist, since I didn't trust them, the manager finally sent me a ridiculously filled out form that is obviously not the legitimate document which they filled out during an inspection. He must have filled it out himself right before he sent it to me. He could have just told me that they don't use those and gave me a copy of something else, to this day I still don't believe that they even gave it the CPO inspection. But after all of that, it still wasn't enough to drive me to write this review, I just wanted to forget about it. However, this evening my wife mentioned to me how she still has to go over there to talk to those guys because they still haven't credited us money that they owe us. The day after we bought our car, we realized we had no interest in the extended warranty plan which cost around $3,000. We signed papers and they said that the money would be credited to the account. Well, they never did it. We went back a month after we bought the car to tell them the money never got credited and they did their whole nice act, said they would take care of it, to call them if there is an issue, and kindly gave us the dis again. Oh, you mean just like how you took care of us and our car. Well, it's now been around 5 months and my wife has called them multiple times with no reply. They must have something personal against us, because they have excellent reviews. Buyers beware! Don't let this happen to you.