
Faulkner Hyundai
Harrisburg, PA
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From our first visit to today's purchase of a new vehicle we are pleased with the total interaction with Mike our sales person and the finance team. Almost Nothing was a surprise, everything was smooth. A su we are pleased with the total interaction with Mike our sales person and the finance team. Almost Nothing was a surprise, everything was smooth. A surprise was just how good the Hyundai Tucson really is! More
5/22/2024 - scheduled a standard service for oil change and tire rotation. They called in the afternoon with over $3000 of “recommended” services. I asked if these services are regularly scheduled at my cu and tire rotation. They called in the afternoon with over $3000 of “recommended” services. I asked if these services are regularly scheduled at my current mileage? “No, we just recommend them at this time”. Whatever, nice try to gouge me, not happening! Very disrespectful dealership. Will never buy another vehicle at this dealership. More
Brought vehicle in for a recall repair but waited over an hour to find out they had to special order the part and I'd have to come back another day to have it repaired. I have to drive an hour to get there hour to find out they had to special order the part and I'd have to come back another day to have it repaired. I have to drive an hour to get there and getting the time off is difficult. Aside from that, customer service greeted me and had paperwork ready when I arrived, which I appreciated. More
I always have a great experience with Faulkner! From sales to service they make it so easy and meet all my car needs. Everyone I’ve interacted with has been friendly. From sales to service they make it so easy and meet all my car needs. Everyone I’ve interacted with has been friendly. More
Took the car here for simple oil change. Initially was told my oil change would cost $200!!!!!! Couldn’t believe it. Then service tech came to me with a list of recommended services for an Initially was told my oil change would cost $200!!!!!! Couldn’t believe it. Then service tech came to me with a list of recommended services for another $700 plus!!!!!! Turns out oil change was not $200. Next time I will shop around More
Had 1 of my 3 Hyundai's in for service - oil change, inspection, emissions. Joe from service was great. Car was ready when promised. inspection, emissions. Joe from service was great. Car was ready when promised. More
I can always count on Faulkner Hyundai to provide quick efficient service. The staff is so accommodating and friendly. I have always had 5 star visits! Thank you! efficient service. The staff is so accommodating and friendly. I have always had 5 star visits! Thank you! More