
Faulkner Hyundai
Harrisburg, PA
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Everything you should expect buying a luxury car. I first bought a CPO Equus at Faulkner and had a very good experience, so when the G90 came out I was very excited but wanted to wait for a CPO. But I first bought a CPO Equus at Faulkner and had a very good experience, so when the G90 came out I was very excited but wanted to wait for a CPO. But the previous experience and pricing (reasonable discount, loyalty credit, financing rate, and trade-in allowance) were so good, I justified buying a new car. More
Seth Berry Please see the previous tab for my comments for discussion about my thoughts on Jim and the Hyundai dealership as a whole. I was a previous Toyota ow Please see the previous tab for my comments for discussion about my thoughts on Jim and the Hyundai dealership as a whole. I was a previous Toyota owner and have left the Toyota family due to feeling like a number from Toyota. I am proud to join the Hyundai family. More
Disappointed Several items I'd like to point out. 1) I couldn't believe that when I looked at my vehicle two days after purchase there was no inspection sticker o Several items I'd like to point out. 1) I couldn't believe that when I looked at my vehicle two days after purchase there was no inspection sticker on it. I had to return it and wait for service to complete the inspection. This is totally unacceptable for a brand new vehicle to not be inspected! 2) I was promised by the manager to somehow extend my vehicle registration since it was only for a couple of months. This was after he explained that the vehicle registration and is not related to a new vehicle purchase. I still don't get this but that's what was told to me. In my previous experience, at least the service department worked with me to match the vehicle registration with inspection. This inspection, if going on past experience, could have been a December sticker to match my December registration. Now I have unmatched when it didn't have to be that way, again based on past experience. This did not make me happy! 3) The first sales person was away when I returned for the purchase. The second saleperson I think assumed too much. He promised things, none of which were delivered, such as setting up my first service appointment. No additional test drive was offered. Other then pairing my phone, no further details of the features of the vehicle was performed. 4) My two biggest appointments with the vehicle itself include: a) The back up camera doesn't audibly warn the driver when they get close to objects behind them. For visually challenged drivers, that is not as useful a feature as it could be. I tend to use the mirrors, as if the feature doesn't exist, like I used to do before having the feature. b) Oddly, the tiny screen does not enlarge when music is play, to see who the artist and song title is. Again, for visually challenged drivers it's not that helpful. 5) As for features, had I known that some of the features on the vehicle were not useful features to begin with, I would have instead gone up to the SE Plus model instead. It has features such as Blind Spot Detection, Lane Change Assist, Rear Cross Traffic Alert, HD Radio, 8 inch touchscreen with navigation, Blue Link, etc. that I find more useful then the standard SE has feature-wise. It didn't seem like the second saleperson wanted to "wasted" their time giving me more choices that I may have wanted. Even though it's a nice vehicle, I'm very disappointed that I could have done better! More
xxxxxxxx As I said, I've been dealing with Jim Cooper since 1995. He is always honest with me and gets me the best deal he can. I will continue to work with As I said, I've been dealing with Jim Cooper since 1995. He is always honest with me and gets me the best deal he can. I will continue to work with Jim. More
Faulkner the Best Deal in Town! Very satisfied with our experience. We went to two different dealerships that same day and returned back to Faulkner dealership to purchase our vehi Very satisfied with our experience. We went to two different dealerships that same day and returned back to Faulkner dealership to purchase our vehicle. They provided us the best deal. More
New Tuscon We love the car! The ride,the extras,performance,color. Staff is friendly.Good value and price! Working with Josh was a pleasure.Working with dealersh We love the car! The ride,the extras,performance,color. Staff is friendly.Good value and price! Working with Josh was a pleasure.Working with dealership for installation of hitch. More
Be a Happy Faulkner Hyundai Driver After leasing five Faulkner Hyundai cars, I am still very pleased with their service, the cars, and the people you are in contact with. Stop by and b After leasing five Faulkner Hyundai cars, I am still very pleased with their service, the cars, and the people you are in contact with. Stop by and be a happy Hyundai driver! More
Faulkner Hyundai of Harrisburg ... A+ As a return customer, Faulkner Hyundai of Harrisburg met and exceeded my expectations in my buying experience. Everyone on staff is friendly and willi As a return customer, Faulkner Hyundai of Harrisburg met and exceeded my expectations in my buying experience. Everyone on staff is friendly and willing to help. Not only will I return when it's time for a new car, I will be referring any friends and family looking for a new or used car in the future. More
My Hyundai Experience I needed a reliable vehicle and the salesman was able to get me the right one that day. The staff was curteous and helpful. Mr. Todd Grier was very kn I needed a reliable vehicle and the salesman was able to get me the right one that day. The staff was curteous and helpful. Mr. Todd Grier was very knowledgeable. More
2017 Tucson Another excellent experience with this dealership and in particular, the sales person, Holly Beeman. This is the third Hyundai we have purchased here Another excellent experience with this dealership and in particular, the sales person, Holly Beeman. This is the third Hyundai we have purchased here and all our vehicles have been trouble free and have had great value compared to the competition. More