Faulkner INFINITI of Mechanicsburg

sales dept-zero stars. the worst customer service, poor communication with no quality of standards for cars they will sell and let leave their lot. signed contract to buy the worst customer service, poor communication with no quality of standards for cars they will sell and let leave their lot. signed contract to buy car waited 30 days to be able to actually purchase car w no updated timelines of what the delays might be. had to call myself for update. picked up car on a rainy dark nite. they said to walk around and check it out. I gave them a chk for the car, pulled off lot, low fuel light came on in 1 mile from lot. NO FUEL IN TANK! the next day in the light i noticed cracks all over all 4 tires and all 4 were dry rotted, all 4! day 1 gas milage was considerably lower by 6 mpg from advertised or that my current car that is the same model gets. called to return car day 3 but they were not at all helpful or going to take the car back on day 3! they had my money and that's all they cared about. shame on me for buying a car from faulkner, they are terrible car dealers. and definitely not a high-end car dealer! BUYER BEWARE!! More

Top notch sales and service ! Highly recommended . Very classy and professional . Our salesman was amazing . Highly recommended . Very classy and professional . Our salesman was amazing . More

Faulkner always goes beyond their obligation to serve our needs. Our experience has always been fitstclass. needs. Our experience has always been fitstclass. More

My experience at Faulkner Infiniti has been very pleasant. Staff are very friendly and addressed my issues with my vehicle. Wait time has been very reasonable. Very pleasant and clean environment. pleasant. Staff are very friendly and addressed my issues with my vehicle. Wait time has been very reasonable. Very pleasant and clean environment. Thank you once again for a pleasant experience at Faulkner Infiniti. More

The service representative was very patient. Also the waiting area was very clean. And I didn’t have to wait that long for my car to be fixed waiting area was very clean. And I didn’t have to wait that long for my car to be fixed More

They are what I would expect from a dealership and do it well. They are very accommodating and my visit was as pleasant as it could be well. They are very accommodating and my visit was as pleasant as it could be More

This dealership is the best to work with. Everyone treats you will respect & does all they can to get you the car of your desire. you will respect & does all they can to get you the car of your desire. More

I have been very pleased with the dealership in providing excellent service whenever I need it. Always accommodating in meeting my schedule when service is needed. excellent service whenever I need it. Always accommodating in meeting my schedule when service is needed. More

Happy Valentine's Day My wife is very happy with her gift. Darrell Williams and Travis Leber made my car buying experience easy and quick. I am a proud QX50 owner. My wife is very happy with her gift. Darrell Williams and Travis Leber made my car buying experience easy and quick. I am a proud QX50 owner. More