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Faulkner INFINITI of Mechanicsburg

Mechanicsburg, PA

Overview
Reviews
4.8
100 Reviews
Call Dealership (717) 691-8900
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6720 Carlisle Pike

Mechanicsburg, PA

17050

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Showing 100 reviews

February 03, 2025

I took my 70,000 mile QX60 in for an inspection and Service Tech Shannon shepherded in my car through the process and an hit the vehicle back to me in a timely fashion. I highly recommend rescheduling More

by JGK0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan Chronister
Report | Print
Feb 07, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 29, 2025

The service team did a fantastic job of handling my cars needs quickly and affordably. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan Chronister
Report | Print
January 25, 2025

Great buying experience — thanks so much to Will G. and the team for a smooth transaction and vehicle delivery! More

by Bouleware34
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Gambini, Chad Kemp
Report | Print
Jan 27, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2025

All went well. Just a little over one hour for service and back on road. More

by WDP.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon,Guillermo,Rich, Bob.
Report | Print
Jan 24, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 18, 2025

In dealings with Shannan in the service dept, she always lLISTENS to your needs and tries to find a solution. That’s hard to find today!! They have a great team. More

by joeno29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan
Report | Print
Jan 20, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thanks for your praise and kind comments about our team. We hope you continue to choose us for all your automotive needs! Take care!

January 18, 2025

Friendly and efficient personnel. I love my Infinity. Comfortable and great ride. Good deals. Good service. More

by saintangelo29
Recommend Dealer
Yes
Employees Worked With
Emir Camdzic
Report | Print
Jan 20, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2025

Everyone is so nice! My experience at Faulkner Infiniti is always top notch. I love my QX60 and I can tell these people really care about my experience with the vehicle f More

by Nicolette Cawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan
Report | Print
Jan 20, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi Nicolette, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 08, 2025

The service department is excellent to deal with the people are knowledgeable and courteous. They kept me up to date on the progress and went out of their way and gave my a loaner so we could get someth More

by Hinkle1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan Chronister
Report | Print
Jan 09, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

January 03, 2025

Service department is great tight on with great technology and service writers so easy to work with More

by Sawdustman51@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terance, Justin
Report | Print
Jan 06, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 03, 2025

Staff was very helpful in explaining the work being done and helping me navigate my maintenance plan. More

by Jtbraun3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Jan 06, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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