Faulkner Nissan Jenkintown

ok, ok. ok work was covered by warranty - assume the repair was made correctly - it took almost 2 weeks to get appointment Greatest consideration was that I was work was covered by warranty - assume the repair was made correctly - it took almost 2 weeks to get appointment Greatest consideration was that I was given a loaner - and able to continue on my day More

Quick work with the service but not convinientient. The car was serviced on time but the dealership did not provide a loaner car and said the shuttle service was only for 5 mile radius. Had the issu The car was serviced on time but the dealership did not provide a loaner car and said the shuttle service was only for 5 mile radius. Had the issue not been covered under warranty I would not have fixed it there as I had to make multiple trips on Uber back and forth from work as I was without any form of transportation all day. More

Oil change Came in for a oil change with no appointment was taken care of immediately and customer service was great very pleasant nice place and people Came in for a oil change with no appointment was taken care of immediately and customer service was great very pleasant nice place and people More

Comfortable and relaxed as I waited Good maintenance service. Experience mechanics. Waiting time not too bad. Comfortable waiting area. Customer service friendliness good. Like no cost f Good maintenance service. Experience mechanics. Waiting time not too bad. Comfortable waiting area. Customer service friendliness good. Like no cost for oil change and car wash More

Steve Levans is The BEST! Where do I begin?? This is my 3rd lease with Faulkner and Steve has been with me from the very beginning of my journey! He knows exactly what I want e Where do I begin?? This is my 3rd lease with Faulkner and Steve has been with me from the very beginning of my journey! He knows exactly what I want every time and always makes my leasing process quick and easy! I have recommended Faulkner and Steve of course, to many people! It’s nice to go to a car dealership and be treated like a real person, instead of just a number! I have leased cars before from other dealers, and always left feeling frustrated and ripped off. With Faulkner, I ALWAYS leave feeling happy and KNOW I got a great price for my lease! If you have any concerns or questions, the GM, Vic, is actually THERE to help out! He’s super nice and always comes by to say hello and is very welcoming! I can honestly say that I feel like a valued customer/person every time I go there! Thanks Steve for another great lease! I’ll be back with my mom for hers soon!!! Krystyne More

Great experience Friendly staff, great prices, overall impressive experience! Gary worked with us until the last minute to make sure we received both the best price an Friendly staff, great prices, overall impressive experience! Gary worked with us until the last minute to make sure we received both the best price and best vehicle possible! More

Great service and team work. I went to get my car inspected and have matienece done that was due. Discovered that not insurance card and registration had expired. I had no worri I went to get my car inspected and have matienece done that was due. Discovered that not insurance card and registration had expired. I had no worries they did my registration and called my insurance for a new card. Faulkner Nisson took care of it all. Great service every time I am there, they are the best!!! More

I was disappointed that I asked them to wash my carthey didn I was disappointed they didn't wash my car...I asked them to and they said they washed it but when I got to my car I realize they had just wiped it wi I was disappointed they didn't wash my car...I asked them to and they said they washed it but when I got to my car I realize they had just wiped it with the towel not washed it. More

Welcoming and fast service team members I was quickly greeted by a friendly staff member, at the garage. I was given clear and direct instructions on where I could wait, approximate wait tim I was quickly greeted by a friendly staff member, at the garage. I was given clear and direct instructions on where I could wait, approximate wait time and offered tea, coffee and pizza 🍕🤗 This was my first time visiting this dealership, since purchasing my car and was very pleased at the service I received. I was given an approximate wait time upon my arrival, which turned out to be longer than the actual time I waited😃 More

Service Provided Very helpful and informative! The whole staff made sure that I didn’t need anything and assisted with questions. While my car was being serviced I lef Very helpful and informative! The whole staff made sure that I didn’t need anything and assisted with questions. While my car was being serviced I left to get something to eat but had forgot my wallet in my car. I came back to get it out my car but didn’t announce myself and left. 20 mins later when I came back to service center , the staff asked me did I get something from my car just to insure that it wasn’t someone else. I appreciate that because it should that the staff was observant and considerate about my belongings. More