
Faulkner Nissan Jenkintown
Jenkintown, PA
Filter Reviews by Keyword
By Type
Showing 736 reviews
Horrible Do not get inspection sticker because of damaged light but sticker last year with same damage. Claimed that there was on record of damaged in system. Do not get inspection sticker because of damaged light but sticker last year with same damage. Claimed that there was on record of damaged in system. However I have documention from August 2017 and August 2018 that says otherwise. Contacted dealership multiple times to get an explanation, I have not recieved a reply. More
Good service My experience was good always showing courtesy with refreshments and car wash. They checked in with me to let me know approx how much longer my wait w My experience was good always showing courtesy with refreshments and car wash. They checked in with me to let me know approx how much longer my wait will be. More
60000 mile check up Mercedes was wonderful and so everyone else. The car loner was great as well. I called to schedule and got a return call next day which was Saturday Mercedes was wonderful and so everyone else. The car loner was great as well. I called to schedule and got a return call next day which was Saturday and that was great. We scheduled for Monday and was offered a loaner car without asking. That was great. More
Great service Everyone there - especially Mercedes - is professional and skilled at what they do. The work is always done quickly and thoroughly and at a fair pri Everyone there - especially Mercedes - is professional and skilled at what they do. The work is always done quickly and thoroughly and at a fair price. More
Another awesome lease! I knew what I wanted and told my salesman Don. I came in to the dealership and was in and out in 1-1/2 which I think is great. Don is super accommodat I knew what I wanted and told my salesman Don. I came in to the dealership and was in and out in 1-1/2 which I think is great. Don is super accommodating and listens to me every time. I pretty much say what I want to spend and leave very happy. More
Great customer service... Mercedes is always pleasant and professional. Also her service team were great. They gave step by step explanation to all delays. The cashier was fr Mercedes is always pleasant and professional. Also her service team were great. They gave step by step explanation to all delays. The cashier was friendly as we shared our great places to buy cookies lol. My courtesy car wash was much appreciated....they did a great job. More
The staff was courteous but the wait was too long. I had an 8:30 appt. It was 9:30 before they came to tell me the price of thr tire and ask if I wanted it. Then it was another hour before it was done. I had an 8:30 appt. It was 9:30 before they came to tell me the price of thr tire and ask if I wanted it. Then it was another hour before it was done. I did not get out of there until almost 11. From 8:30 with an appointment to 11 is a ridiculous wait for a simple tire change. More
Pleasant timely and everything was perfectly explained Overall my experience with Faulkner Nissan was great! I was assisted in a timely manner. My concerns were addressed and a resolution was established. Overall my experience with Faulkner Nissan was great! I was assisted in a timely manner. My concerns were addressed and a resolution was established. My service manager communicated effectively with me and let me know the steps being taken. More
Had an oil change done, timing was perfect. My service guy was fantastic, you feel welcomed as soon as you enter in. Everyone smiles and you get a friendly greeting. Everything is explained in d My service guy was fantastic, you feel welcomed as soon as you enter in. Everyone smiles and you get a friendly greeting. Everything is explained in detail what was done and what needs to be done.. More
Good service So far I’ve been very happy with my experience at Faulkner. The service is usual very good and quick. i would use Faulkner again. So far I’ve been very happy with my experience at Faulkner. The service is usual very good and quick. i would use Faulkner again. More