
Faulkner Nissan Jenkintown
Jenkintown, PA
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Quick and easy!😊 I got there early and was welcomed and told it would take one to two hours. I seated myself and enjoyed watching TV and napping. I was awakened with I got there early and was welcomed and told it would take one to two hours. I seated myself and enjoyed watching TV and napping. I was awakened within 90 minutes and told that my car was ready with no charge for the recalled maintenance. My car was brought up to the door and the experience was over successfully. More
Pleasant and professional Nice waiting area with refreshments. Service was done in a timely manner. Staff was pleasant, knowledgeable and professional. Yes I would recommend th Nice waiting area with refreshments. Service was done in a timely manner. Staff was pleasant, knowledgeable and professional. Yes I would recommend this service department. More
Great customer experience Working for an organization who focuses on the "customer's experience", my "experience" as a customer was great!!! Very courteous, friendly and polite Working for an organization who focuses on the "customer's experience", my "experience" as a customer was great!!! Very courteous, friendly and polite!! Totally satisfied!! More
Exceptional quality service I took my car in for service. I left the car there, I received a call from the dealership, when it was done. It was clean and up front waiting on me I took my car in for service. I left the car there, I received a call from the dealership, when it was done. It was clean and up front waiting on me when I got there. More
The employees were helpful. The employees were helpful in meeting my needs and answering my questions. I received help over the past few visits with getting my car repaired, gett The employees were helpful in meeting my needs and answering my questions. I received help over the past few visits with getting my car repaired, getting scheduled service, getting a new lease and shopping for a better deal on car insurance. More
Inspection Excellent service from the time you roll up in the service area to everyone assisting and checking out. I would recommend this facility for service t Excellent service from the time you roll up in the service area to everyone assisting and checking out. I would recommend this facility for service to others. More
Friendly and Knowledgeable I drove in and a technician came up to take my car, very friendly. I went inside to check in and I had a question or two. My check in went smoothly I drove in and a technician came up to take my car, very friendly. I went inside to check in and I had a question or two. My check in went smoothly and I got the answers needed. I had inspection and my tires rotated and oil changed. I also needed new wipers to get inspection sticker. They don't do anything without checking with you and explaining. I went to pay and the girl was wonderful, friendly and funny. I was there about an hour and a half. Always a pleasure to deal with this group. More
Good and fast service Came to Gailkner for just s free oil change and was told I was 2 months past my inspection. I thought I would have to come back but the service writer Came to Gailkner for just s free oil change and was told I was 2 months past my inspection. I thought I would have to come back but the service writer put me in and said it would be about 2 hours. Only 45 minutes later everything was complete. What more can I ask? Maybe a quiet place to read without the music playing. More
courteous & polite Everyone was very courteous & polite. Checking in was very easy. The customer service area was nice in retrieving my property before working on my car Everyone was very courteous & polite. Checking in was very easy. The customer service area was nice in retrieving my property before working on my car. More
Great Experience working with Joe Fosbenner It was a very smooth transaction! We called and text Joe Fosbenner ,explained him what car we are looking for and our budget. Not only did he find It was a very smooth transaction! We called and text Joe Fosbenner ,explained him what car we are looking for and our budget. Not only did he find the perfect fit for us, he also walked us though ALL our options and Fees. We agreed on the price and made an appointment. When we came from NJ, the car was ready and Joe completed all necessary paper work for test drive immediately. He also explained in details how the buying car process works at the dealership. He showed a lot of class, on helping us achieve a goal of ours, and we are surely appreciative. Joe and Mike his manager were both amazing and friendly. They did everything they could to help us get the car we needed with our budget! The appointment took us about 45 min. We gave them a check they gave us a car. It was pretty simple and very smooth thanks to Joe. Joe helped us every way he could!The car was clean; it's what exactly we came to buy. Joe made it easy. We will do it again and will recommend Joe to our friends. More