
Faulkner Nissan Jenkintown
Jenkintown, PA
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Excellent service David and Steve in service were amazing to work with. Very professional and took the time to give personal care. They kept me updated through the enti David and Steve in service were amazing to work with. Very professional and took the time to give personal care. They kept me updated through the entire process of fixing my car. More
The service was excellent! As soon as I walked in the dealership customer service was great. The service advisor greeted me with a good morning smile and said hello how can I he As soon as I walked in the dealership customer service was great. The service advisor greeted me with a good morning smile and said hello how can I help you? There were refreshments (donuts, coffee etc...) and the waiting area was clean and tidy which is a must! My appointment was for a recall and I had to wait less than an hour which was wonderful because I had to go to work afterward! This was my first service visit and I will return. Thanks guys for great service!!! More
they refused to work on my truck. The underwriter and service manager refused to work on the engine of my 2010 Nissan Armada. I knew coming in that my truck was leaking oil and the emp The underwriter and service manager refused to work on the engine of my 2010 Nissan Armada. I knew coming in that my truck was leaking oil and the employees i listed refusdd to work on it. They didnt say because of time just thst they didnt want to. More
Making the deal work for you The sales people at Faulkner world do all they can do to make the deal work for you they really go the next mile to make the customer happy The sales people at Faulkner world do all they can do to make the deal work for you they really go the next mile to make the customer happy More
Amazing car buying experience! I was new on my job, just a few months in Philadelphia and no cash down payment. I needed a car and I knew my situation was challenging. Heny F. I was new on my job, just a few months in Philadelphia and no cash down payment. I needed a car and I knew my situation was challenging. Heny F. the sales associate was cool, calm and collected as he and his manager worked magic to get me into a vehicle. I am happy to say I left Faulkner Nissan in a new/used car! Thank you Faulkner! Great job! More
Poor service Honestly very poor service and lack of communication. Took them two days to simple check my car. They didn’t even check everything. No one has name ta Honestly very poor service and lack of communication. Took them two days to simple check my car. They didn’t even check everything. No one has name tags so you have no idea who you are speaking with. Never again. More
Quick and easy!😊 I got there early and was welcomed and told it would take one to two hours. I seated myself and enjoyed watching TV and napping. I was awakened with I got there early and was welcomed and told it would take one to two hours. I seated myself and enjoyed watching TV and napping. I was awakened within 90 minutes and told that my car was ready with no charge for the recalled maintenance. My car was brought up to the door and the experience was over successfully. More
Pleasant and professional Nice waiting area with refreshments. Service was done in a timely manner. Staff was pleasant, knowledgeable and professional. Yes I would recommend th Nice waiting area with refreshments. Service was done in a timely manner. Staff was pleasant, knowledgeable and professional. Yes I would recommend this service department. More
Great customer experience Working for an organization who focuses on the "customer's experience", my "experience" as a customer was great!!! Very courteous, friendly and polite Working for an organization who focuses on the "customer's experience", my "experience" as a customer was great!!! Very courteous, friendly and polite!! Totally satisfied!! More
Exceptional quality service I took my car in for service. I left the car there, I received a call from the dealership, when it was done. It was clean and up front waiting on me I took my car in for service. I left the car there, I received a call from the dealership, when it was done. It was clean and up front waiting on me when I got there. More