Faulkner Nissan Jenkintown
Jenkintown, PA
Filter Reviews by Keyword
By Type
Showing 802 reviews
Great service Everyone there - especially Mercedes - is professional and skilled at what they do. The work is always done quickly and thoroughly and at a fair pri Everyone there - especially Mercedes - is professional and skilled at what they do. The work is always done quickly and thoroughly and at a fair price. More
Great customer service... Mercedes is always pleasant and professional. Also her service team were great. They gave step by step explanation to all delays. The cashier was fr Mercedes is always pleasant and professional. Also her service team were great. They gave step by step explanation to all delays. The cashier was friendly as we shared our great places to buy cookies lol. My courtesy car wash was much appreciated....they did a great job. More
Had an oil change done, timing was perfect. My service guy was fantastic, you feel welcomed as soon as you enter in. Everyone smiles and you get a friendly greeting. Everything is explained in d My service guy was fantastic, you feel welcomed as soon as you enter in. Everyone smiles and you get a friendly greeting. Everything is explained in detail what was done and what needs to be done.. More
Pleasant timely and everything was perfectly explained Overall my experience with Faulkner Nissan was great! I was assisted in a timely manner. My concerns were addressed and a resolution was established. Overall my experience with Faulkner Nissan was great! I was assisted in a timely manner. My concerns were addressed and a resolution was established. My service manager communicated effectively with me and let me know the steps being taken. More
The staff was courteous but the wait was too long. I had an 8:30 appt. It was 9:30 before they came to tell me the price of thr tire and ask if I wanted it. Then it was another hour before it was done. I had an 8:30 appt. It was 9:30 before they came to tell me the price of thr tire and ask if I wanted it. Then it was another hour before it was done. I did not get out of there until almost 11. From 8:30 with an appointment to 11 is a ridiculous wait for a simple tire change. More
Good service So far I’ve been very happy with my experience at Faulkner. The service is usual very good and quick. i would use Faulkner again. So far I’ve been very happy with my experience at Faulkner. The service is usual very good and quick. i would use Faulkner again. More
Disappointed I brought my car in for a 10am appointment. I called at 5pm and was told nothing was wrong with my car and was told “ma’am you have to remember it’s r I brought my car in for a 10am appointment. I called at 5pm and was told nothing was wrong with my car and was told “ma’am you have to remember it’s raining”. I had a complaint of knocking towards front of car when accelerating or coming to a quicker stop. Was told they drove my car, however mileage barely changed. My 3 mile drive home the noise happened 5 times. But was told they greased my axels. My car has under 4,000 miles on it, the axels did not need greased. I felt as though the blew me off as I was just a woman not knowing what I’m talking about. More
Great experience I called and told them what I was looking for and when I got to the dealership they had they car out and ready for me to see. The process was very fas I called and told them what I was looking for and when I got to the dealership they had they car out and ready for me to see. The process was very fast and it went smooth. More
Great Service I was very happy with my service I work across the street and I was running late I called to see if they were able to pick my car up. And yes they cam I was very happy with my service I work across the street and I was running late I called to see if they were able to pick my car up. And yes they came and picked up my car and serviced it and they picked me up at the end of my shift and they took me back to the shop. Great service and the work was absolutely done nice. Thanks Faulkner Nissan More
Nice place to.do business I normally get good service when visiting the dealership. The workers are friendly and approachable and try to take care of your needs.. The only thin I normally get good service when visiting the dealership. The workers are friendly and approachable and try to take care of your needs.. The only thing I will say is that they dont always answer the phone in service. You get the voicemail alot a d your voice messages are not always returned, you have to call back a few times to get a live person. More

