
Faulkner Nissan Jenkintown
Jenkintown, PA
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The employees were helpful. The employees were helpful in meeting my needs and answering my questions. I received help over the past few visits with getting my car repaired, gett The employees were helpful in meeting my needs and answering my questions. I received help over the past few visits with getting my car repaired, getting scheduled service, getting a new lease and shopping for a better deal on car insurance. More
courteous & polite Everyone was very courteous & polite. Checking in was very easy. The customer service area was nice in retrieving my property before working on my car Everyone was very courteous & polite. Checking in was very easy. The customer service area was nice in retrieving my property before working on my car. More
Good and fast service Came to Gailkner for just s free oil change and was told I was 2 months past my inspection. I thought I would have to come back but the service writer Came to Gailkner for just s free oil change and was told I was 2 months past my inspection. I thought I would have to come back but the service writer put me in and said it would be about 2 hours. Only 45 minutes later everything was complete. What more can I ask? Maybe a quiet place to read without the music playing. More
Inspection Excellent service from the time you roll up in the service area to everyone assisting and checking out. I would recommend this facility for service t Excellent service from the time you roll up in the service area to everyone assisting and checking out. I would recommend this facility for service to others. More
Friendly and Knowledgeable I drove in and a technician came up to take my car, very friendly. I went inside to check in and I had a question or two. My check in went smoothly I drove in and a technician came up to take my car, very friendly. I went inside to check in and I had a question or two. My check in went smoothly and I got the answers needed. I had inspection and my tires rotated and oil changed. I also needed new wipers to get inspection sticker. They don't do anything without checking with you and explaining. I went to pay and the girl was wonderful, friendly and funny. I was there about an hour and a half. Always a pleasure to deal with this group. More
Great Experience working with Joe Fosbenner It was a very smooth transaction! We called and text Joe Fosbenner ,explained him what car we are looking for and our budget. Not only did he find It was a very smooth transaction! We called and text Joe Fosbenner ,explained him what car we are looking for and our budget. Not only did he find the perfect fit for us, he also walked us though ALL our options and Fees. We agreed on the price and made an appointment. When we came from NJ, the car was ready and Joe completed all necessary paper work for test drive immediately. He also explained in details how the buying car process works at the dealership. He showed a lot of class, on helping us achieve a goal of ours, and we are surely appreciative. Joe and Mike his manager were both amazing and friendly. They did everything they could to help us get the car we needed with our budget! The appointment took us about 45 min. We gave them a check they gave us a car. It was pretty simple and very smooth thanks to Joe. Joe helped us every way he could!The car was clean; it's what exactly we came to buy. Joe made it easy. We will do it again and will recommend Joe to our friends. More
Routine maintenance & inspection Everyone was very friendly & cooperative- everything was explained clearly- I wasn’t surprised when I got my bill. However, my car rental was extreme Everyone was very friendly & cooperative- everything was explained clearly- I wasn’t surprised when I got my bill. However, my car rental was extremely dirty inside & it stunk like wet mud. Overall- I had a good experience. More
Great experience Joe Bradley and Patrick made my buying experience perfect! They were totally transparent about everything in the buying process. I felt so good about Joe Bradley and Patrick made my buying experience perfect! They were totally transparent about everything in the buying process. I felt so good about them that I drove here from another state to buy! I love my Murano and Faulkner Nissan!!! More
Great car service experience. The waiting room had service and they met all Of my needs and my car was clean when returned. Thanks for taking care of my new car. The waiting room had service and they met all Of my needs and my car was clean when returned. Thanks for taking care of my new car. More
Henry Francois saved my 14 year relationship with Faulkner! My wife and I have owned or leased Nissan cars and SUVs since 1991. We've been loyal Faulkner customers - both sales and service - since 2004. It seem My wife and I have owned or leased Nissan cars and SUVs since 1991. We've been loyal Faulkner customers - both sales and service - since 2004. It seemed that our relationship with both Faulkner and Nissan was about to end. Fortunately, Henry Francois and Jeff Hayes salvaged not only a sale and lease agreement, but our family's relationship with Nissan! More