Faulkner Nissan Jenkintown

great help Mercedes is one of the best Service Reps. She always seems to understand my problems. She does all she can to make feel I am an important customer. Mercedes is one of the best Service Reps. She always seems to understand my problems. She does all she can to make feel I am an important customer. Mercedes is knowledgeable, caring and knows I depend on my car to get to work everyday. She always does all she can to have my car serviced correctly the first time around and to get me on. my way asap. I would also like to commend on the Manager of the Service Department. I don't know his name. He was extremely helpful the day I came in without an appointment. I wanted to ask some questions and have my car checked for a leak, I might have had. He had my car put on a lift and serviced my questions. and had me out of there quickly. I want to thank him for his help. I have never had a problem with Nissan Faulkner in the 7 or 8 years I have been going there. I always wait for my car and have been pleased with the service. More

The worst customer service I ever encountered. I never had to chase down multiple people to take my money so I could buy a car. Ridiculous! had to chase down multiple people to take my money so I could buy a car. Ridiculous! More

customer service with Kevin the service technician great service. definitely reccomend this place for service. Always ask for Kevin. Honest good guy explains everything and acts in your best interest. great service. definitely reccomend this place for service. Always ask for Kevin. Honest good guy explains everything and acts in your best interest. I totally trust this guy . He is why I repeatedly go back there!!! Great mechanic. More

This is the first and last time will be dealing with Nissan The worst customer service!!!! They promise you certain things when they want you to be their customer and then it may turn into a nightmare to have t The worst customer service!!!! They promise you certain things when they want you to be their customer and then it may turn into a nightmare to have those things done! The promised complimentary car wash - be ready to Also be ready the car wash can be down due to weather 40F. They promised the inspection will be covered - and they changed their mind by the time you arrived at salon to do it. And what impress most is that you can have extra 300 miles on your odometer after the service check up! More

Worst experience ever I scheduled a test drive of a new Armada on line. When I arrived at the dealership, not only was the car not ready, the salesman had no idea where the I scheduled a test drive of a new Armada on line. When I arrived at the dealership, not only was the car not ready, the salesman had no idea where the car was. The car was eventually located at another lot that we had to drive 10 minutes to get to. When we finally got to the car, it would not start and it had obvious body damage. This is a brand new Armada. We then returned to the showroom to get an absolutely ridiculous trade in offer that was thousands of dollars less than other dealers offered even though they advertise “top dollar paid for your trade”. Obviously I will never return and I would not recommend this dealer to anyone More

Good for loaners Need a loaner they made sure that I had one on point with service stuff etc. Thanks for great customer service I will recommend to others. Need a loaner they made sure that I had one on point with service stuff etc. Thanks for great customer service I will recommend to others. More

Great, got a chance to do office work while waiting. Good customer service, friendly, and clean environment to work or sight see newer model cars in and outside dealership areas—take care! Satisfied cust Good customer service, friendly, and clean environment to work or sight see newer model cars in and outside dealership areas—take care! Satisfied customer and owner. More

Super helpfull and courteous staff From the time i first walked into the dealer to signing the papers everyone could not have been more helpful and pleasant. We got the best deal here a From the time i first walked into the dealer to signing the papers everyone could not have been more helpful and pleasant. We got the best deal here after an extensive search for new trucks. More

Nice and professional Nice, clean friendly place. Every one I spoke to was helpful. I would recommend to someone. Very professional people that know how to make me happy. Nice, clean friendly place. Every one I spoke to was helpful. I would recommend to someone. Very professional people that know how to make me happy. More

Did good job Great sales team bought several cars always gave me best price and followed up after sale to make sure everything was good. Gary and Steve were great Great sales team bought several cars always gave me best price and followed up after sale to make sure everything was good. Gary and Steve were great to work with More