
Faulkner Nissan Jenkintown
Jenkintown, PA
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Easy in easy out Made an appointment for an oil change and tire rotation for 2 p.m. Saturday. I was 5 minutes late. Mercedes at the desk took prompt care of me. Told m Made an appointment for an oil change and tire rotation for 2 p.m. Saturday. I was 5 minutes late. Mercedes at the desk took prompt care of me. Told me it'd be about an hour. At 2:45 was called and said the job was complete. Well done! Thanks. More
Top of the line service Excellent Service -From the rep that registered me to the two drivers that dropped me off and picked me up from my work location. I, of course, did Excellent Service -From the rep that registered me to the two drivers that dropped me off and picked me up from my work location. I, of course, did not get to interact with the technicians, but the car was delivered back in great shape. Good job by all!!! More
Service on Pathfinder Everyone is so nice and helpful. Great place to do business with. I would highly recommend both buying and servicing your Nissan at Faulkner Nissan. Everyone is so nice and helpful. Great place to do business with. I would highly recommend both buying and servicing your Nissan at Faulkner Nissan. More
Great at resolving issues with the throttle body with my car It was a pleasure doing business I would like to come back if need be for the same great experience get to the root of the matter get it fixed and ca It was a pleasure doing business I would like to come back if need be for the same great experience get to the root of the matter get it fixed and car back in a week More
T G I F I assume selling cars every day you forget the investment people are putting into buying a vehicle. This is probably the 2nd major purchase for peopl I assume selling cars every day you forget the investment people are putting into buying a vehicle. This is probably the 2nd major purchase for people. I Purchased a used vehicle and had a few hiccups that needed to be resolved after the purchase. I can say everyone wants to push the buck on somebody else and listening is not the best attribute of this dealership. On that note after speaking to 6 different people my issue is resolved. Id like to thank Mike McQuoid, Jason Backer and Adam ???? (for the paperwork). More
Great service, friendly employees, quick turn around time The employees at Faulkner always make you feel welcome as soon as you step inside, my oil change and maintainenxe was completed quickly and efficientl The employees at Faulkner always make you feel welcome as soon as you step inside, my oil change and maintainenxe was completed quickly and efficiently. The staff is very friendly and make you feel at home. Always a great experience bringing my car here! More
Inspection Excellent service when contacted to schedule service and the length of time to complete the inspection was awesome. Everyone was pleasant and has outs Excellent service when contacted to schedule service and the length of time to complete the inspection was awesome. Everyone was pleasant and has outstanding customer service skills. More
New car purchase During the purchase of my new 2019 Armada, I was assisted by Don Snyder. He was tremendous. Don and Faulkner Nissan were very easy to deal with and During the purchase of my new 2019 Armada, I was assisted by Don Snyder. He was tremendous. Don and Faulkner Nissan were very easy to deal with and got us a great deal. Bill Baldwin More
Nasty Service Associates Unfriendly service providers felt unwelcome and didn’t feel they were listening to me. Expect a much better experience. This has happened before and n Unfriendly service providers felt unwelcome and didn’t feel they were listening to me. Expect a much better experience. This has happened before and nothing has changed. Customer service skills need to be updated. More
Great, professional and quick buying process I emailed an inquiry for a 2015 GMC Terrian, received a follow up email from Alex who then set me up with Will. Will was great, personable and did not I emailed an inquiry for a 2015 GMC Terrian, received a follow up email from Alex who then set me up with Will. Will was great, personable and did not push or pressure. Before even arriving, he texted me additional pictures of the vehicle. When we arrived, the vehicle was pulled up, clean and ready to check out. He left us options to fit our needs. We then financed the car with A.B. He was so knowledgeable with extended warranties and gap insurance. We had no intentions on purchasing either, but left with both. He was able to put the price within our price range and made us mire knowledgeable to get our full experience and coverage with our new vehicle. Our experience was great! Thank you for everything!! Definitely ask for Will, he will take care of you!! More