
Faulkner Nissan Jenkintown
Jenkintown, PA
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Great at resolving issues with the throttle body with my car It was a pleasure doing business I would like to come back if need be for the same great experience get to the root of the matter get it fixed and ca It was a pleasure doing business I would like to come back if need be for the same great experience get to the root of the matter get it fixed and car back in a week More
T G I F I assume selling cars every day you forget the investment people are putting into buying a vehicle. This is probably the 2nd major purchase for peopl I assume selling cars every day you forget the investment people are putting into buying a vehicle. This is probably the 2nd major purchase for people. I Purchased a used vehicle and had a few hiccups that needed to be resolved after the purchase. I can say everyone wants to push the buck on somebody else and listening is not the best attribute of this dealership. On that note after speaking to 6 different people my issue is resolved. Id like to thank Mike McQuoid, Jason Backer and Adam ???? (for the paperwork). More
A Professional, low-pressure experience If you've already found the car you want to purchase from them, then this low-hassle experience will be the stuff of dreams. I wasn't pressured into b If you've already found the car you want to purchase from them, then this low-hassle experience will be the stuff of dreams. I wasn't pressured into buying a more expensive care I didn't want, instead the dealership met me where I was and worked with me. It was lovely, and Destiny was a professional, yet personable and very friendly. I highly recommend their family-style services. Plus there was free pizza! More
Great service, friendly employees, quick turn around time The employees at Faulkner always make you feel welcome as soon as you step inside, my oil change and maintainenxe was completed quickly and efficientl The employees at Faulkner always make you feel welcome as soon as you step inside, my oil change and maintainenxe was completed quickly and efficiently. The staff is very friendly and make you feel at home. Always a great experience bringing my car here! More
New car purchase During the purchase of my new 2019 Armada, I was assisted by Don Snyder. He was tremendous. Don and Faulkner Nissan were very easy to deal with and During the purchase of my new 2019 Armada, I was assisted by Don Snyder. He was tremendous. Don and Faulkner Nissan were very easy to deal with and got us a great deal. Bill Baldwin More
Inspection Excellent service when contacted to schedule service and the length of time to complete the inspection was awesome. Everyone was pleasant and has outs Excellent service when contacted to schedule service and the length of time to complete the inspection was awesome. Everyone was pleasant and has outstanding customer service skills. More
Nasty Service Associates Unfriendly service providers felt unwelcome and didn’t feel they were listening to me. Expect a much better experience. This has happened before and n Unfriendly service providers felt unwelcome and didn’t feel they were listening to me. Expect a much better experience. This has happened before and nothing has changed. Customer service skills need to be updated. More
Great, professional and quick buying process I emailed an inquiry for a 2015 GMC Terrian, received a follow up email from Alex who then set me up with Will. Will was great, personable and did not I emailed an inquiry for a 2015 GMC Terrian, received a follow up email from Alex who then set me up with Will. Will was great, personable and did not push or pressure. Before even arriving, he texted me additional pictures of the vehicle. When we arrived, the vehicle was pulled up, clean and ready to check out. He left us options to fit our needs. We then financed the car with A.B. He was so knowledgeable with extended warranties and gap insurance. We had no intentions on purchasing either, but left with both. He was able to put the price within our price range and made us mire knowledgeable to get our full experience and coverage with our new vehicle. Our experience was great! Thank you for everything!! Definitely ask for Will, he will take care of you!! More
Oil change They were so accommodating and did an amazing job. They offered me a free ride to the hospital where my father and daughter were having surgery. I can They were so accommodating and did an amazing job. They offered me a free ride to the hospital where my father and daughter were having surgery. I can’t thank them enough for being so accommodating. I am so grateful and my car was done when they said it would and I was checked out so fast and was able to be back to the hospital ASAP. They will always be my dealership. More
Satisfied with my service I was overall satisfied with the service I received at the dealership. My only problem was it took about 2 and half hours before I received an update I was overall satisfied with the service I received at the dealership. My only problem was it took about 2 and half hours before I received an update concerning my vehicle. But I was given a loaner and a detailed explanation of the repairs that were necessary. More