
Faulkner Nissan Jenkintown
Jenkintown, PA
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Friendly Although I noticed certain parts in my vehicle that were not available to me at purchase. After speaking with Walter Samuel he agreed to meet me the d Although I noticed certain parts in my vehicle that were not available to me at purchase. After speaking with Walter Samuel he agreed to meet me the day of my appointment. But once arrarriving I was told he was not there. But after calling his cell he spoke with the service department and made them aware. And my locks were removed from the tires would have been satisfied with having the lock key but they were unable to provide this. And after purchasing 3 car charges for my cell phone because it never worked, the service rep. Told me the fuse was blown all this time which meant that was never checked prior to my purchase along with the tire lock!! I appreciate them correcting these issues 2 yrs later. More
Getting a second Nisson Rogue. Friendly, helpful, never a long wait for service. Listen to my concerns on anything happening with the car. Don was great in satisfying my expectatio Friendly, helpful, never a long wait for service. Listen to my concerns on anything happening with the car. Don was great in satisfying my expectations for affordable leasing. More
Great service from Roy -Matt Roy is an excellent salesman who is very knowledgeable about all the important aspects of buying a car! You can tell he knows what you are looking for Roy is an excellent salesman who is very knowledgeable about all the important aspects of buying a car! You can tell he knows what you are looking for and helps you find it. I am a repeat customer at Faulkner Nissan not only because of the cars but the service. Everyone is polite and you are treated with respect. More
It was only a matter of time. My car is 5 years old and has not needed any major repairs. I came in for inspection and just barely passed by a small margin. I passed inspection, My car is 5 years old and has not needed any major repairs. I came in for inspection and just barely passed by a small margin. I passed inspection, but my now 5 year old car was in need of 4 new tires, air and oil filters and other repairs. I scheduled this service appointment for the following week. I dropped my car off after work at 5:30 pm and was supplied with a nice, new rental for 2 days. Everyone in the service center was very nice and explained everything to me. My car was ready when expected. I didn't have to miss work and was never inconvenienced in any way. The only issue I had were the many dried water spots on my car when it was returned to me. Other than that, it was a good experience. More
Great quality of services from everybody was cordial Pleasant and everyone was very helpful wait time was great was an hour and a half. Like that they had quality of services from everybody was cordial Pleasant and everyone was very helpful wait time was great was an hour and a half. Like that they had coffee and donuts available More
Great first experience with service station! This was almost painless! Easy drop off and ride to work plus pick up when it was finished! Awesome job! I highly recommend them for all your needs! This was almost painless! Easy drop off and ride to work plus pick up when it was finished! Awesome job! I highly recommend them for all your needs! More
Fabulous Great service experience fast fast fast I walked in without an appointment and was met with a absolutely we can get that taken care for you. Great service experience fast fast fast I walked in without an appointment and was met with a absolutely we can get that taken care for you. More
Service processes Processes for service call not very good. Took too long and no one seemed to know if service complete or where to find the car. Processes for service call not very good. Took too long and no one seemed to know if service complete or where to find the car. More
The staff made me feel comfortable and did not try to force. Paula was my sales person. I was very pleased with the way I was treated from the time I walked into this dealership. Everyone there was very respec Paula was my sales person. I was very pleased with the way I was treated from the time I walked into this dealership. Everyone there was very respectful and courteous. Keith another salesman helped with sealing the deal. More
Mess up my vehicle When for a tire rotation and oil change. Notice the side of my vehicle pulling down " around the tire " wasn't expecting such a poor service When for a tire rotation and oil change. Notice the side of my vehicle pulling down " around the tire " wasn't expecting such a poor service More