Faulkner Nissan Jenkintown

I was there for an oil change. Everyone from the service worker to the cashier was professional, polite, and attentive. I have always had positive experiences whenever I bring my c Everyone from the service worker to the cashier was professional, polite, and attentive. I have always had positive experiences whenever I bring my car to get service. More

The best in courtedy and everything else I was very pleased from the beginning everything was very professional courteous and pleasant. I went in just to look at cars and left with a new ca I was very pleased from the beginning everything was very professional courteous and pleasant. I went in just to look at cars and left with a new car. More

Used vehicle pirchase Purchased a used vehicle. The salesman misrepresented the condition of the vehicle. There was hidden damage even though I was tile the vehicle was in Purchased a used vehicle. The salesman misrepresented the condition of the vehicle. There was hidden damage even though I was tile the vehicle was in perfect shape More

Horrible customer service I just won’t never be back I’m ready to sell my car just so that I don’t ever have to use Nissan service again. And the price was super high I need ju I just won’t never be back I’m ready to sell my car just so that I don’t ever have to use Nissan service again. And the price was super high I need just a new Cadillac converter and that was $1,485 like why??? And Nissan only let you use ur warranty if u buy the car from them that suck I have a 2014 with 30,000 miles and they keep saying my warranty isn’t good. Like how??? More

Great Salesperson, so so deliverable Firstly, Keith Wimbush is an amazing person and a great salesperson. From start to finish he really made me feel comfortable with the process. He wa Firstly, Keith Wimbush is an amazing person and a great salesperson. From start to finish he really made me feel comfortable with the process. He was clear about how FNJ likes to work with customers and did great communicating my needs to the used car manager. Now the 'so so'. When I test drove my 2008 Acura TL, there were a few issues; FNJ agreed to fix three of them - Replace the windshield - Do an alignment as it was pulling significantly to the left - And address the grinding/rubbing noise that was pretty prevalent - The handsfree bluetooth unit was not working I purchased NYE 2018 and waited 2 days to get the refreshed Acura back. no 6 days into ownership, the alignment was clearly not done or there is a more significant issue causing the car to pull to the left. There is still a rubbing/grinding noise while driving; which I suspect is bad quality tires (Uniroyal) or warped discs. In any case, the car pulls to the left and I hear an annoying sound when driving. Also, neither of the two key fobs were programmed and the radio had been reset (thankfully Keith drove it across the street to Acura to get the code input). But makes me wonder what other little things may be wrong. This all amounts to an unsatisfied feeling from the purchase. I've now financed a car for 5 years that is slightly annoying to drive. I already had that in my trade in - it ran, was paid off and was only a little annoying to drive. Why not call and voice my concerns, you may ask? Honestly, this is not my first used car purchase and I've had issues in the past coming back to the dealership to get them 'fixed' under the used car warranty. But in the end each time, the dealership never really fixed them or straight lied that they fixed it. Ultimately, that left me to pay for the fix myself anyway with having wasted time and energy to return to that dealer. In short, if I could get a commitment from this dealership that they would actually, really fix my newly purchased vehicle so I didn't feel dissatisfied, it would be great. But I am skeptical that anything would actually be done to help me feel better and bring my car to an acceptable level. Would I buy again, I'm not sure. Maybe a used car because there way less variables to go wrong. I would absolutely recommend Keith to help manage the deal, but would caution against what the dealer says they'll do and what they actually do. More

My only service center!!! The scheduling is easy, prices are fair especially with coupons and the staff are always professional and courteous. I don't trust no one servicing my The scheduling is easy, prices are fair especially with coupons and the staff are always professional and courteous. I don't trust no one servicing my car except for Faulkner Nissan in Jenkintown. More

Good service Service was prompt and efficient. Though it took some time to get the recall work done, I was made aware of the wait time and then my vehicle was deli Service was prompt and efficient. Though it took some time to get the recall work done, I was made aware of the wait time and then my vehicle was delivered at the time it was promised. Steve was very prompt, efficient and courteous More

Repeat Customer We just purchased our 5th vehicle from Faulkner Nissan and will continue to purchase our vehicles there. Roy Crouch is the best in sales, couldn’t be We just purchased our 5th vehicle from Faulkner Nissan and will continue to purchase our vehicles there. Roy Crouch is the best in sales, couldn’t be happier. More

Problem not corrected My vehicle was not serviced correctly and I have to Bring it back again. My car was not test driven to if the problem was corrected. Waste of time M My vehicle was not serviced correctly and I have to Bring it back again. My car was not test driven to if the problem was corrected. Waste of time My price was honored by my technician More

In & Out I don't have a lot of time to hang around waiting for my car to be serviced... thst what brings me to Faulkner. They get you in & out as quickly as po I don't have a lot of time to hang around waiting for my car to be serviced... thst what brings me to Faulkner. They get you in & out as quickly as possible and the service performed is excellent! I can't ask for anything more. Time is money!!! More