Faulkner Nissan Jenkintown
Jenkintown, PA
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Best experience at a Dealership. Excellent service, everyone was friendly, helpful and informative. They worked with me and appreciated by business and treated me as such as if we wer Excellent service, everyone was friendly, helpful and informative. They worked with me and appreciated by business and treated me as such as if we were family overall excellence. More
Great dealership and location. Easy to work with. Four time customer, will keep coming back. Explored other dealers couldn’t find better prices for a n dealership and location. Easy to work with. Four time customer, will keep coming back. Explored other dealers couldn’t find better prices for a new car. Try Faulkner. More
Unlikely Visit I purchased a new car here..my experience with the sales guy was awesome. The service provided was very attentive and very knowledgeable information w I purchased a new car here..my experience with the sales guy was awesome. The service provided was very attentive and very knowledgeable information which I entrusted in this new purchase More
Outstanding customer experience throughout my buying journey I approached this car purchase in a new way. I got True Car quotes then asked the four dealers who participated to respond to a “request for proposal I approached this car purchase in a new way. I got True Car quotes then asked the four dealers who participated to respond to a “request for proposal, answering the same five questions about price, interest rate, extended warranty and features. Faulkner was tied with another dealer for price, both better than the other two dealers, but their extended warranty pricing was superior. And, their internet sales person was the fastest to respond and very responsive to my questions. I told Faulkner they had won my business! The dealer experience was just as good - the car was ready, in-person salesperson was courteous and knowledgeable and they followed up several times after the sale to check on me. They even transferred the complimentary service calls to a dealer closer to my house, which was very generous I LOVE my car and would definitely recommend Faulkner. I should mention that their finance person, with whom I spent a bit of time completing paperwork, was a lot of fun - smart, friendly, personable and professional- a pleasure to work with. More
Professional no pressure sales Very professional atmosphere, Don was helpful and wanted the best price for me. I would recommend highly. Pat drove to residence in order for me to co Very professional atmosphere, Don was helpful and wanted the best price for me. I would recommend highly. Pat drove to residence in order for me to compete paperwork . More
New Car!! It’s been a long time since I had to buy a new car, I gave my rep a bit of a hard time, but in the end Steve was patient and got me the car of my drea It’s been a long time since I had to buy a new car, I gave my rep a bit of a hard time, but in the end Steve was patient and got me the car of my dreams!! I would highly recommend Faulkner if you’re looking for a car! The staff and the car options were great!! More
Great Dealership Everyone was very friendly from our sales person Walter Samuel, the manager Mike Boyle, also the financing department, customer service department an Everyone was very friendly from our sales person Walter Samuel, the manager Mike Boyle, also the financing department, customer service department and the service department. More
My car has been acting up since I took it off the lot. I have a 25k car that I can't even use the cruise control with, the people I have met at Faulkner seem great but like I said no cruise, no adaptive br I have a 25k car that I can't even use the cruise control with, the people I have met at Faulkner seem great but like I said no cruise, no adaptive breaking and no sonar.... I could not be more disappointed I dont know what to do I've been told this can't be fixed . I'd love for someone to contract me about this More
Consistently the BEST I have ever used I have been stopping by Faulkner Nissan since I arrived in Philadelphia and could not figure out the co fusing car registration bureaucracy - they too I have been stopping by Faulkner Nissan since I arrived in Philadelphia and could not figure out the co fusing car registration bureaucracy - they took care of me NO CHARGE - and I’ve only gone elsewhere once (cheaper) — never again. Most recently my car died on a Saturday. They were ready for me and the mystery break down when I arrived, right down to a rental car if needed. When my Kia needed to move on, they weren’t first choice. Highly recommend for service or auto sales! More
Typically Great, But a Minor Suggestion I've been a customer since 2015. Service is always prompt and the staff is friendly and professional. I just want to remind staff that reps need to ei I've been a customer since 2015. Service is always prompt and the staff is friendly and professional. I just want to remind staff that reps need to either remember or clarify costs when presenting to customers. I went in this past weekend for my annual inspection. Emily Grubb, who I think is new presented to me the recommended services. It was within my budget, so I approved the services. I was stunned when the total cost was twice the amount quoted. Emily hadn't mentioned the inspection fees. I didn't expect the inspection to be free. Emily professionally apologized and I know it was an oversight. I want to make it clear that I'm not looking to get her into trouble, but I just want to remind everyone to please make sure that customers are clear on the final amount when presented with recommended services. More

