Faulkner Subaru Bethlehem

After more than 20 years of dealing with Becker Subaru, and having a not-so-good last visit we decided to visit Faulkner to see what they're availability was. Becker did not really have the Forester we wer and having a not-so-good last visit we decided to visit Faulkner to see what they're availability was. Becker did not really have the Forester we were looking for and our usual salesman (Bob) tried to pursuade us into an Outback. After spending 3 hours, it was just time to "go home and think about it". This is what brought us to Faulkner, because in the long run, our "Forester" was sitting on the front lot looking for us. Joe Metzger was courteous and polite, new his vehicles, and was very pleasureable dealing with. There was no haggling, just gave us a fair deal, and we drove home with our new car. After more than 20 years of driving subaru's, we have found our new dealership home. Thank you and keep up the great work. More

I have been purchasing subaru's from this dealership for more than 15 years,I have always been treated fairly. Jennifer was very professional and fair.I would recommend this dealership,and especially J for more than 15 years,I have always been treated fairly. Jennifer was very professional and fair.I would recommend this dealership,and especially Jennifer,as a sales person. I have also been very pleased with the service dept.at this dealership.They have a very honest,and helpful staff.This is my fourth Subaru I have purchased from this dealership,and it was a very good experience. More

The staff was very professional and courteous. They were very helpful with all aspects of the new car sale. The dealership facility is very nice and the staff is very knowledgeable. Jennifer Cacciatore was very helpful with all aspects of the new car sale. The dealership facility is very nice and the staff is very knowledgeable. Jennifer Cacciatore was a pleasure to deal with. More

We visited 6 dealerships in a week and Mark was, by far, the most knowledgeable and skilled salesperson we worked with. He listed closely to what we were looking for and let the car sell itself. He made u the most knowledgeable and skilled salesperson we worked with. He listed closely to what we were looking for and let the car sell itself. He made us a fair deal both on our trade in and the new car purchase. We will be using Mark for all of our future purchases. More

My Nephew, in his early 20's, wanted to show me & another relative a car he was interested in buying. He brought me to the lot, and a salesman walks over, doesn't bother greeting or even looking at another relative a car he was interested in buying. He brought me to the lot, and a salesman walks over, doesn't bother greeting or even looking at anyone, but his potential sale, which I thought was rude. The sticker on the car window didn't have the mpg, which is probably a sales tactic, cause when I asked what it was, we all had to go to his desk to find out. He didn't answer our question without first getting my nephews contact info. I said "we won't take any more of your time, but thanks for your service". The guy was pushy, but my nephew said he was gonna talk it over with us, and the guy laughed in a condescending way because we all looked young (20's & early 30's). I can't say anything about the quality of work or even price, but customer service & friendliness is important to me, and I would NEVER shop here again!!! More

Jared was able to quickly find us a vehicle that matched Jared was able to quickly find us a vehicle that matched what we were looking for. The pricing was straight forward and the entire process was s Jared was able to quickly find us a vehicle that matched what we were looking for. The pricing was straight forward and the entire process was seamless. I always refer friends and family to Jared when they are in need of a new/used car. Keep up the good work, we'll be back next time we're in the market for a vehicle. Thank you More

I was impressed with Jared's way of doing business. Jared is detail oriented, innovative and a careful perfectionist. His extensive knowledge of the vehicle was helpful and his open-minded approach to sales is detail oriented, innovative and a careful perfectionist. His extensive knowledge of the vehicle was helpful and his open-minded approach to sales could not be overestimated. I will come back to him for my next car purchase. More

After 2 years of searching for a new auto I finally decided that the Subaru Forester was the perfect vehicle for me. I went to another Subaru dealership in the Lehigh Valley & their salesman made pr decided that the Subaru Forester was the perfect vehicle for me. I went to another Subaru dealership in the Lehigh Valley & their salesman made promises that he could not keep. I then went to Faulkner Subaru in Bethlehem. Roland Zuk greeted me at the door with a friendly smile & then listened patiently to my description of the perfect car. That perfect car was not available due to the disaster in Japan. We continued to talk & he explored the alternative vehicles which might also meet my needs. He was able to locate a Sky Blue Metallic (my granddaughters love the color) Forester & within a few days I was driving a new car. At the time of delivery, Roland patiently explained every detail of the Forester & the flow of service at the dealership. He then extended an open-ended invitation to contact him with any questions about the car or service or other concerns that might arise. Buying a new car can be very stressful but my experience at Faulkner Subaru in Bethlehem was a pleasure. I will continue to recommend them to my friends & family. More

I'm very happy with my new Subaru purchased at Faulkner. It was a pleasure to work with Jared. I will be buying from Faulkner again. It was a pleasure to work with Jared. I will be buying from Faulkner again. More

the dealership staff was very friendly. sandy was the dealership staff was very friendly. sandy was awesome to deal with,outgoing and caring. Gave me the car i wanted at a fair price. the dealership staff was very friendly. sandy was awesome to deal with,outgoing and caring. Gave me the car i wanted at a fair price. More